American Kids Sports Center in Bakersfield, CA, is a versatile children's athletics facility offering a range of classes including gymnastics, swimming, tumbling, and preschool programs. Many parents commend the dedicated and friendly staff, particularly praising coaches like Andrew and Demetri and swim instructors such as Kaci and Blake. Facilities are well-maintained, and the center has been locally owned for over 32 years.
However, some patrons report issues with hidden fees, inconsistent communication, and difficulties with class cancellations and refunds. While the classes and coaches receive high marks, the center could improve its customer service and fee transparency to enhance overall satisfaction.
Pros:
- Wide range of activities and classes for kids.
- Dedicated and friendly staff.
- Clean and well-maintained facilities.
- Experienced and praised coaches.
- Easy enrollment process.
- Positive impact on kids' confidence and skills.
- Long-standing community presence.
- Great preschool program.
- Helpful and understanding front desk staff.
- Flexible scheduling for swim classes.
Cons:
- Hidden fees and additional costs.
- Inconsistent communication.
- Issues with class cancellations and refunds.
Location / Contact
- Address: 3622 Allen Rd, Bakersfield, CA 93314, United States
- Phone:+1 661-589-2100
- Website:aksc.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 60 reviews.
The address is: 3622 Allen Rd, Bakersfield, CA 93314, United States .
The contact number is +1 661-589-2100
This service is listed under Gymnastics Center .
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Deacon David Rodriguez
2 years ago
Very busy place. Good place for the young people to learn gymnastics, dance and swimming
KODALI KUTUMBA RAO (KODALI FOUNDATION)
2 years ago
A well trained swimmers teaching Swimming techniques to the Kids in a beautiful , Hygienic environment
Iyesa Wilson
2 years ago
I chose to use them despite the many reviews saying they always cancel their classes. Sure enough when it came time for my daughter's 1st swimming lesson they canceled the class. I have not even gone to one swimming lesson and they are already trying to charge me for the next four. When I call in to try and speak with someone no one answers the phone. I would like to cancel it all together and go somewhere else but I cannot get a hold of anyone.
P W
2 years ago
The amount of fees and payments that is necessary for my child to join any program here is absolutely ridiculous. The fees are never ending they will charge you for absolutely everything. Whatever program and price they're offering, always add another $300-400 on top of that. Parents going into credit card debt just so their child can be a part of something, it's sad they need to drop some of the fees that they charge. $60 just to try out for a cheer team, monthly tuition, $50 just to register your child to compete, separate fees for the uniform and shoes, "sponsorship obligation" of $200, it's just never ending. Fees fees and more FEES!! All the money they're making off these kids they should at least provide a decent venue for when they perform here in town and not parents sitting on the floor at their Southwest location!
Sarah Truchon
2 years ago
Basic kids sports center. Instructors nice and knowledgeable. We have not had an issue the 2 years we've been there. Love the experience for my kids to learn to swim and have some occasional dance fun.
K McCarthy
2 years ago
The people at the front desk are so great, quick to help and very understanding. The AKSC app also makes the experience really great. You can schedule makeup classes, transfer classes, and add classes all through the app. Really impressed with the upgrades here over the past couple years.
Crystal Medina
2 years ago
I’m a very anxious mother. I worry about the smallest things whether my kid is going to be bullied or if the teacher is going to be mean etc. but I can literally say that having my daughter in swim class in AKSC has been a great experience for both me and my daughter. I feel like my daughter has become more confident and independent without me being present. The teachers are great, I love this place.
Ann Nelson
2 years ago
Well where do I begin?! I'll start by saying you better have VERY deep pockets if you want to have your child compete with American Kids?! We didn't have any plans to have our son compete but when he started he progressed pretty quickly?! Of course, me being naive thought my son was excelling but we quickly realized it was a money pit! When we were asked the 1st time to move up to a team lvl "Rockets" we weren't told about the Jump program at all?! I had to go and ask what the additional charges were about? I figured the monthly would go up (oh and boy did it $200+) but there's also something called Jump that I was told was $10 a month and then I would have to fund raise to cover costs for competitions etc. (even though lvl 3 Rockets do not compete) I was told they start parents in Jump even though lvl 3 Rockets don't compete to get parents used to Jump and fund raising?! So I bought the mandatory uniform and water bottle and we moved up. My son LOVED it and the coach Demetri is FANTASTIC...honestly, EVERYONE is nice... it's not a bad place! I'm just frustrated with the lack of communication?! We are NOT a rich family and we have to plan our bills because we live paycheck to paycheck! So when we were asked if my son was ready to move up again I immediately went to the front desk and asked about the cost (twice)?! I was told it was going to be $395 a month and NO mention of an increase in Jump fees? I swallowed hard and went home to BEG my husband...he finally agreed and we went to 1 class before I got a credit card charge for an additional $175 for JUMP?! I was in shock? I again went straight to the front desk where I was directed to talk to Sheryl?! She said the same thing she said the 1st time I confronted her about Jump "nobody told you"? I explained I was NOT told that JUMP went from $10 a month to $175?! So that means to have my son in lvl 4 boys team it's $570 a month plus???? I understand it costs money to have a child in gymnastics but it's important to let the payee know what $$$$ they will be expected to pay monthly?! We are NOT a family that has bottomless pockets?! That's why I specifically asked what the cost would be in advance?! I still don't understand why it goes from $10 to $175 but I'll never know because we had to walk away! My son cried the whole way home and then he cried himself to sleep?! I feel like a horrible mom but we just can't afford it and if I knew the total in advance I would have NEVER moved forward?!Again... coach Demetri is AMAZING...all the staff was wonderful! I hope that this review will help those that are unaware of how it works so you don't find out the hard way like we did?! I wish someone would have explained it to me so I didn't have to break my son's heart?!Good luck & God bless!!!!
Tanisha George
3 years ago
Working resolve your missing refund.
Kay Burton
3 years ago
Love this place for our little one. Great customer service and they take such good care of our child! We love Kaci as a swim instructor. Thank you!