Body Xchange in Bakersfield offers a mixed experience with modern gym equipment and friendly staff. The facility is spacious, and users appreciate the clean environment and free lockers. The gym tends to get crowded during peak hours, and there are complaints about the scarcity of smaller weight plates. Many patrons have reported positive interactions with trainers and staff.
However, several serious concerns exist. There are frequent complaints about poor management, unresolved maintenance issues, and a lack of security which has led to break-ins. Additionally, reports of billing issues and aggressive contract terms have marred its reputation.
Pros:
- Modern gym equipment.
- Friendly and helpful staff.
- Spacious environment.
- Clean facilities.
- Free lockers.
- Good variety and quantity of equipment.
- Daycare services available.
- Positive trainer feedback.
- Good for workout focus during off-peak hours.
Cons:
- Crowded during peak hours.
- Poor management response.
- Security concerns in the parking area.
Location / Contact
- Address: 3515 Panama Ln, Bakersfield, CA 93313, United States
- Phone:+1 661-833-2639
- Website:bxfitness.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 20 reviews.
The address is: 3515 Panama Ln, Bakersfield, CA 93313, United States .
The contact number is +1 661-833-2639
This service is listed under Gym .
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Eli Méndez
5 years ago
Don’t apply for a membership with Alexis. I was in town for a week and came to him asking for the cheapest membership because i wasn’t going to be in town that long, understandable right. So he promises he’s only going to charge me $15 for …
jocy galeana
5 years ago
My husband and I have been looking for a good gym, this was the best one we’ve heard and read about. We made a few calls to ask about prices but all the times we did, staff let us know the manager was busy so they’d call back. They never did, so we tried the one on mt. vernon but same thing haha! “Manager was busy” never called back so we went with Planet Fitness on California Ave. , amazing choice!
Jen Brehm
5 years ago
This is mine and my husband's home gym and initially went to this one all the time. However, I have recently switched because the staff is so rude and unprofessional and It doesn't help that my car was broken into in the parking lot either. It's a smaller gym and less crowded, I used to love it, but the staff ruined it for me, including management. Whoever the district manager is needs to be more involved.
David Vaughan
5 years ago
This gym is never too crowded to get a decent workout. There are always treadmills and other cardio equipment available for use. I have never seen a single member of the staff perform cleaning or reracking of weights.The greatest issue I have is that they have a single set (ONE) of 2.5 lb plates. It has been this way for over a year. Each time I speak with staff, they say that their manager is working on it. That's obviously not the case.
S Bradshaw (SB)
7 years ago
At first, I loved the idea of this gym opening close to my home. However, I've been driving 20 minutes away from my home to another location. This place really needs to invest in security. Everyday, someone's car is broken into. Really sucks because this Body Exchange seems to not care for its members safety and security.
Sarah Villalobos
7 years ago
I don't go to this location anymore & have been meaning to cancel my membership, finally got around to doing it thinking I was in the the clear with 10 days PRIOR to my next charge, WELL when you're no longer under contract it's a 15 day …
Esteban Aguilar
7 years ago
They have plenty of the modern gym equipment but don't ask for an appointment to have one of the staff members to help with orientation and some guidance because they won't show up. I went in twice because I had appointments to find out the person I had the appointment with didn't show up. And they don't bother calling to reschedule!
Tania Garcia
7 years ago
Friendly staff! The daycare girls are the best! I dont leave my child anywhere else besides here and with his grandparents! So they definetly make me feel comfortable enough to leave him there. I do check up on him as well and they do try …
Jessy Gonzalez
8 years ago
Good gym great staff been going for about 3 months and nothing but positive comments to say about this gym right here.Trainer Carlos is really good if your trying to get in good shape. …
Jennifer Nicole
8 years ago
Honestly one of the worst gyms. For starters there isn't a big class variety and most of the trainers run late because they can't hook up their music without a cord that the manager locks up (the manager doesn't get there until after 9 and classes start by 9). If you have to move, good luck getting out of a contract without owing 50-100$. They could care less if you move, get hurt or die. BUT I will say the lady who checks you in is fantastic and is very nice. She's the good part regarding this gym