Body Xchange in Bakersfield, CA, offers a family-friendly gym environment with a variety of modern equipment and classes. The gym has a supportive and friendly staff, with special praise for their child care services which keep kids engaged and happy. The gym is also lauded for its cleanliness and welcoming atmosphere, making it a great choice for families and individuals alike.
However, some members have faced issues with equipment maintenance and billing, particularly during the pandemic. Prospective members should be cautious about trial pass policies and ensure clarity regarding membership cancellations to avoid complications.
Pros:
- Friendly and supportive staff
- Clean and well-maintained facility
- Modern and up-to-date equipment
- Excellent child care services
- Affordable membership fees
- Class schedules cater to various needs
- Welcoming community atmosphere
- Convenient location
- Prompt equipment repair when maintenance is requested
Cons:
- Inconsistent trial pass policies
- Reported billing issues during the pandemic
- Delayed maintenance on some equipment
Location / Contact
- Address: 1433 Allen Rd, Bakersfield, CA 93314, United States
- Phone:+1 661-716-2639
- Website:bxfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 10 reviews.
The address is: 1433 Allen Rd, Bakersfield, CA 93314, United States .
The contact number is +1 661-716-2639
This service is listed under Gym .
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Cody Strebel
1 year ago
Enrolled in the 7 day guest pass as advertised on their website but when I arrived to begin the pass, they changed it to 3 days since I told them I won't be here long enough for a month to month membership to be worthwhile. Spoke to Kyle, the manager, who confirmed they have discretion to lower the guest pass if they don't think you'll enroll in a membership immediately. Left a bad taste in my mouth. If you want the full seven day trial, make sure to sound interested. When I move back to Bakersfield, I'll be going elsewhere.
Will
2 years ago
Pretty solid gym. There needs to be rules against 5 high schoolers taking up one bench for an hour. It can be frustrating when you’re trying to get a set in and all they want to do is chat with each other and not workout while hogging a bench.
Andrew
2 years ago
Charged through the pandemic.A lot of people were charged and completely screwed over by these people. I highly suggest finding another gym to go to.If you absolutely need somewhere to go, go here, the facility is very clean and the temp is perfect.There's a lot of room inside here too. Super unfortunate because it's a really nice gym.
BwsHD
2 years ago
Doesn’t fix the padding on machines which leads to skin injuries due to a rough open surface scratching your skin. Have asked management to address it and 4 months later the same exact machines aren’t fixed. Going to In Shape where they actually fix equipment.
Todd Banker
2 years ago
Great staff. One day, I forgot my Gatorade and they weren’t selling them at the Body Exchange refrigerator. The next day after my workout one of the staff members had brought me one from her house. Sooo kind!!!
Matt Placencia
2 years ago
I love Body Xchange. I work out at every one in town. Staff is always friendly, and the monthly fees are reasonable. Equipment is up to date and if there are issues w/ equipment they address it quickly. I highly recommend
Erin Ramos
3 years ago
Warning! We requested membership cancellation at the onset of the pandemic (March 2, 2020). Cancellation was processed by Jason. Apparently it did not go through effectively. We haven't thought twice about Body Xchange since-- until yesterday when we received a letter from a collections agency in the amount of $189 for this account. They are stating that we never cancelled, and are now being reported to collections for non-payment from April-November. This is the first we have heard of any attempt to bill or collect payment! The gym was closed due to the pandemic for at least 3 months during this time. We used to have a month to month membership, and we were charged 13.99 a month. We are not able to make contact with anyone who can help us. Check your bills and make sure that you aren't in a scam like we are!
Jose Sanchez Jr
5 years ago
Great friendly staff and clean equipment!
Christina Burzlaff
7 years ago
Visiting from out of town and joined my sister in law in a sculpt class. Brought my son to the daycare. Everyone treated us great! The gym is clean. The equipment is new. The daycare is awesome and the staff was fantastic.Coming from running gyms for nearly a decade, I appreciate it when things are done right and the gym is run well. Thank you Jeremy for your help. You truly understand the value of great customer service and building a community within your gym.Definitely recommend.
Paige Burzlaff
7 years ago
I LOVE this gym! I did a lot of research because I wanted a gym that would be good for me and my two toddlers. My kids love going to the child care; the staff is friendly and they know my girls by name. Bruce at the front desk always welcomes me, Jeremy is super nice and has been super helpful to my family. The class schedule works great for me because I like to go mid-morning. This gym is a GREAT fit for my family. Affordable, kid-friendly, convenient.