Body Xchange

Love it here, it my home gym. Been a member for 10 years and alway will be. I hate that over covid they got rid of basketball but I understand why. Its ok cause it got me lifting how I should now.

Please don't take the bars from the bench press area and move them over to other side of the gym where they already have bars for you to do what you wanna do. I do like the new area they got for sled push

This place is so unprofessional. Offered one of my friends a job, called her and scheduled paperwork for a new hire & then called back to say never mind because one of their employees had an opinion on who they decided to hire. No one should have a say on who is hired. It should come down to who is BEST fit.

I have shown up three times since Thanksgiving and they were closed with no one in sight despite their hours of M-F 11:00 pm, Sat - Sun 8:00 pm as you can see here on their Yelp page. Wednesday and Friday I was there at 7:00 pm and Saturday I was there at 5:30 pmI can guarantee that my membership dues will not be adjusted accordingly despite their limited hours and they certainly did not fail to take their BS annual club maintenance fee - greed is an ugly thing!Time to switch to a better gym with better hours, customer service and better maintained equipment!

I was unaware I even had an account with Body Xchange, because I was under the impression that I had canceled my membership. Then, I received an email from their facility stating I would be charged a yearly membership fee to renew the membership. This was not cool with me, in that I was not asked for permission prior to the account being renewed. So, I called the Body Xchange on White Lane in Bakersfield, California. The female representative who answered the phone was very friendly. I told her of the email and explained I had canceled my membership a long time ago and should not be receiving such an email from them. The rep stated I was correct and had no account. I responded, "Regardless of what you're saying, since I have received notification that I am going to be charged, I would like an email or letter stating I will not be charged and confirming I do not have an account with your facility." The rep responded that it was impossible to do so, and then stated she would be transferring me to her manager. Once transfered, I relayed the same information to the manager. He told me he was unable to send me any sort of confirmation. Upset, I retorted and demanded I receive some sort of confirmation I am of under no financial obligation to their facility. He refused.Next, I called Body Xchange on Calloway Drive in Bakersfield, California. I relayed the issue, and once again was told it was impossible to receive any sort of confirmation from them. Instead, I would have to speak to a representative in the corporate office.Withholding my urge to get upset, I called the corporate office. After a 10 minute phone call, I was able to get confirmation that I would receive an email stating I have canceled my membership with Body Xchange.I feel it should not be this difficult to ensure I will not be in any sort of financial commitment with a gym. Life is hard enough as it is. I don't need the "iron fist" of a company, who is making substantial profits as it is, to expose me to the emotional stress I had to go through to ensure my departure from their establishment.

Do your self a favor and stay away from that gym.Awful management, terrible place.Microphone never works, instructors have to scream so you can hear them.It's never clean there is a dust everywhere. Mirrors are dirty, equipment are old and broken most of the time.They can't even have a normal clocks to show the correct time.And when you call the corporate office to complain. they never do anything about it.They have cut lots of classes.They are sure charging you money every year for improvement. But do nothing about broken machines.Bye bye awful please.I can really go on and on. But I have no time. Just remember and don't say " I did not know"

Atmosphere and staff is great. Equipment is always in working condition and repaired as quickly as possible. They provide child care services and have a number of classes available for all members, ranging from pilates, yoga, etc. Go on, join and reach your health goals!

I have used this gym for 13 of the last 14 years. I have found it satisfactory until I found another gym that was satisfactory for a lot less. I just recently came back at a much more reasonable monthly fee and it is close enough to my home to justify paying a little more.

First let me say I've been a member off and on for over 10 years.This gym needs new management.First of all the basketball there is bringing the place down, you have street kids consistently sneaking in through the outdoor basketball court. They hop the fence and come in through the outside bathrooms. I've mentioned this several times to management and they don't increase security. Street kids walk in whenever they want.Second, these street kids are cussing swearing and the basketball court is horribly mismanaged, this gym is not a nice place to work out, street kids everywhere talking trash, fighting, causing problems.The water fountains there have been there at least 10 years, why not take some of that facility improvement money and invest in a water purifier/water bottle re filler. I mean come on even airports have these now.Lastly kid care is horrible, they let 11 year old special needs kids fight, yell and scream all over the little toddlers, my kid has PTSD from the kid care fiasco.I have since switched gyms and will no longer go to body exchange which is sad, this was my favorite gym, but the wild basketball kids, old water stations, and horrible kid care has ruined it.

This is the worst gym in Bakersfield. They trap you into long contracts and have the nerve to close off half of the gym for a weekend because people left trash on the ground and God forbid they had to clean it up. The owner told me as a marine corps vet I should be used to being massed punished and was extremely disrespectful. This business is based on greed, so if you want a gym that takes care of you look elsewhere. Just read other reviews I'm sure you'll see just how awful it is from others.