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Paula G Manship YMCA, located at 8100 YMCA Plaza Dr, Baton Rouge, LA, offers a comprehensive fitness experience with modern facilities, diverse classes, and friendly staff. The gym boasts multiple pools, tennis courts, and specialized workout equipment. Their childcare services and extensive programs cater to all age groups, making it a favorable choice for families and individuals alike.

However, the YMCA does face challenges with customer service and management, particularly during busy periods and for their summer camps. Despite these issues, many members praise the atmosphere, cleanliness, and variety of activities available, ensuring a generally positive fitness environment.

Pros:

  • Friendly and helpful staff.
  • Wide variety of fitness classes.
  • Modern and well-kept equipment.
  • Multiple pools and sports facilities.
  • Good childcare and kids' programs.
  • Clean facilities.
  • Convenient location with ample parking.
  • Specialized workout circuits like eGym.
  • Strong community atmosphere.
  • Comprehensive member benefits.

Cons:

  • Issues with customer service at the front desk.
  • Unorganized management during peak times.
  • Summer camps and some programs are poorly managed.

Location / Contact

Rating Stats

4.6

out of 5.0

8 reviews
5.0
4 reviews
4.0
4 reviews
3.0
6 reviews
2.0
38 reviews
1.0

Reviews (60)

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Great basketball program. Our grandson really enjoyed it!!

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I love all of the activities and the exercise equipments. Staff is wonderful and extremely helpful.

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I’ve been going to the Y since retirement in 2012. The staff is friendly and helpful. My favorite classes at present are Chair Yoga and Light and Lively with Jo Rose as instructor.

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I love it it here. The ladies in the child care are so good to my kiddos and the classes are taught by knowledgeable and friendly people. Everyone is super friendly and it’s like having another family 🥰 …

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Fantastic gym, friendly staff and great facilities. Proud to be members!

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The Manship YMCA has the friendliest staff— they are always willing to help when needed. The equipment/facilities are also well kept. Would definitely recommend this Y!

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A good place to exercise & use their special machines. People seemed to be happy and engaged. My first visit of this place.

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If there were a “zero star” to give, I surely would. We were signed up for the YMCA basketball course for the 2 present summer months. The scheduled practices were expected to be every Tuesday evening with games scheduled on Saturday mornings. The coach that we were assigned to missed a total of 3 practices thus far as well as a Saturday game. Again, summer is a very short season so this was nearly half of the time we expected. Concerned about the lack of participation on the coach’s behalf, I emailed the director of the sports program, Phillip Williams, to inform him of my concerns which in turn he told me that basically in so many words was not the YMCA’s problem, but instead the problem of the coach who I must keep in mind is not being compensated for her services being that she is a volunteer. However, because the payment was made directly to the YMCA it is also a poor reflection of how their programs work. If you are paid for something and you aren’t supplying that service, what are you even charging for? I’m beyond disappointed and in the future will not be using the YMCA’s services any longer. I advise anyone looking for a sports program to first do your research before paying your money towards it, especially at the YMCA since we now know that due to their coaches being volunteers there isn’t a contract demanding that they participate in practices or games. Instead they are able to choose what and when they want to participate with the paid program. $120 was flushed down the drain so be sure you know what you’re signing up for before using the Y.

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Long story short.. I signed my daughter up to take swimming lessons for the mornings.. The first day we got there Sarah Kelly told me we have to come back in the evening because there was no one to teach my daughter at the time. I asked for a refund Sarah Kelly told me it will take 5 days so at this point it’s been 3 weeks. Sarah Kelly gave me the run around and ignored my calls and messages. So I had call my bank and do a dispute for the transaction to get my money back.

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Very helpful and friendly lady at front desk helped with all my questions & was very patient & kind to my son and my granddaughter who was being challenging. I look forward to being able to get into our memberships.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.6-star.

This business has 60 reviews.

The address is: 8100 YMCA Plaza Dr, Baton Rouge, LA 70810, United States .

The contact number is +1 225-767-9622

This service is listed under Gym .

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