777 Fitness & Wellness offers a wide variety of equipment and facilities, including an indoor pool, sauna, and steam room. The gym also boasts clean, well-organized areas with a friendly and helpful staff. Many members are particularly impressed with the new equipment and cleanliness since the change in ownership. The facility is conveniently located at 777 15th St W, Billings, MT, and has flexible hours to accommodate everyone's schedule.
However, the gym could improve its accessibility as it currently lacks ADA compliance, which has posed difficulty for some members. While most of the staff are professional and courteous, there have been complaints about certain employees and inconsistent customer service at the front desk.
Pros:
- Wide variety of equipment
- Clean and well-organized
- Friendly and helpful staff
- Indoor pool, sauna, and steam room
- New equipment since change in ownership
- Convenient location
- Flexible hours
- Special shout-outs to Alvis, Dakota, Cindy, and Shayla
- Good variety of cardio equipment
- Special family swim time
Cons:
- Not ADA accessible
- Inconsistent customer service at front desk
- Limited space for certain exercises
Location / Contact
- Address: 777 15th St W, Billings, MT 59102, United States
- Phone:+1 406-259-2626
- Email:[email protected]
- Website:777billings.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 10 reviews.
The address is: 777 15th St W, Billings, MT 59102, United States .
The contact number is +1 406-259-2626
This service is listed under Fitness Center .
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Nelly Nicol
1 year ago
I love the changes and amazing people that work there.Family swim time is the bomb!!
Jenna Solomon
1 year ago
Equipment is very nice, facility is a bit outdated but nice. Not ADA accessible which is unfortunate. The management over some of the programs is nontransparent and lacks communication. ie I could not get an answer as to how much a membership costs, the cycle program management changes program details without consulting staff, speaks poorly of previous and current employees and does not give you clear expectations as an employee. They don’t take time to train new people and do not provide any feedback. This is a decent facility to workout in, but I would not recommend anyone trying to pursue a career here.
Fred Button
1 year ago
Lots of new, clean equipment. The staff is friendly and facilities are functional.
Matt Kaiser
1 year ago
This gym is awesome, the staff is fantastic and friendly. They are all awesome but i want to give a special shout out to Alvis, Dakota, Cindy and Shayla. They are all amazing
Rebecca Lacey
1 year ago
I love coming here. All the right equipment and super friendly staff, especially the owner!I can’t give 5-stars because they’re not handicapped friendly. We brought my dad here to walk in the pool to strengthen his legs and while walking in the door he tripped and fell, knocking my mom down him, on the runner inside of door! The runner is not industrial, it’s more like a runner you’d buy at Wayfair for your hallway at home. No elevators to help him get to second level to work on bikes.My last complaint is the customer service at front desk, two of the gals (Blond) are like dead fish! I just shake my head because well… it’s not my business!Other than that, great facility and GREAT POOL!!!!
Maya B
1 year ago
Went in to go get a membership and had to deal with Elvis he was very rude, unprofessional and ghetto. He just snarked when asking about new prices. The place use to be awesome to go to. I previously wouldn’t get a membership at another place in town since he worked there and I have had other bad experiences with him. I didn’t realized tell today he worked there and really didn’t want to speak with him.
Alysha Miller
2 years ago
It's okay. Classes are fun, it's clean. The staff is nice until you cancel. Not worth the price in my opinion.
Kade Falls Down
2 years ago
The biggest pro about this gym is the sauna room. The hot tub and steam room are huge. Probably the biggest in Billings. The dry sauna is always super hot, which is is a big plus as the other gyms in Billings usually have to be primed for 15 minutes before they get hot enough.There are a lot of new machines and there is a good variety of cardio equipment too. The staff are very professional and courteous. The locker rooms, exercise and communal areas are very clean.The only reason why I did not give this gym a full five stars is because there is little space to do exercises like walking lunges, step ups, etc. They have two rooms designed for this type of exercise, but in order to use them, you have to be with a personal trainer and pay extra. This is why I left this gym as I like to have a lot of space for these type of exercises.
Rich C
2 years ago
Really beautiful gym. Clean, well organized, new equipment. This gym has a warm indoor pool, sauna, and steam room. The ownership and employees are super friendly and helpful.
Lamonte Johnson
4 years ago
My first time in this place in a few years.... I've gone to another gym in town forever... But as soon as I heard 777 fitness had a new owner that I happen to know I had to check it out. Pleasantly surprised... New equipment everywhere I looked... Seems to be a little cleaner than I remember as well. I signed up under their summer special for now...great deal! The front desk gal... I think her name was Shayla... Just outstanding help and someone you want representing the front of your business... I'm not in Billings 24/7 365 anymore... But this place fits me perfect for when I'm town. Obviously this is all my opinion as all reviews are...I think we need to stress the positivity in our reviews instead of all the negativity I see in this town. Cheers