Anytime Fitness, located at 1984 Veterans Memorial Dr in Birmingham, AL, is a 24-hour facility serving workout enthusiasts around the clock. Their offerings include an array of barbell racks and other industry-standard gym equipment.
However, there has been a mix of opinions regarding their customer service, with some users reporting unfavorable experiences, while others find the staff and the overall experience commendable. In general, the cleanliness and quality of equipment often attract high ratings, but customers also raise concerns regarding management responsiveness.
Pros:
- Known for its cleanliness and good condition of equipment.
- Fitness center stays open 24/7 catering to all schedules.
- Space offers variety in equipment, including numerous barbell racks.
- Several positive reviews about friendly, professional, and helpful staff.
- Long established gym, with loyal customers emphasizing many years of positive experience.
- Positive feedback about the new owners and staff from long term clients.
- The gym receives praise for being organized.
Cons:
- Some customers claim difficulty in canceling their membership, describing unresponsive phone answer and lack of available staff for face-to-face meetings.
- Certain users report experiencing rude interactions with particular fitness center representatives.
- There are complaints about the gym's policy for membership cancellation, specifying a 30-day notice period even after initial contract fulfilled.
Location / Contact
- Address: 1984 Veterans Memorial Dr, Birmingham, AL 35214, United States
- Phone:+1 205-874-6644
- Email:[email protected]
- Website:anytimefitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 10 reviews.
The address is: 1984 Veterans Memorial Dr, Birmingham, AL 35214, United States .
The contact number is +1 205-874-6644
This service is listed under Gym .
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Mrs. Kathleen “KatDeevah” Files
1 year ago
Honestly, if I could give a NEGATIVE star, I would. LITERALLY. I have fulfilled my contractual agreement with this company and tried for OVER a month to physically go in to cancel my membership (no one was ever in the front office), I've also called several times and left several messages to find a time when someone would be up there so that I may be able to cancel my membership. So imagine my disgust, disappointment, and surprise when I actually get there and a very rude and obnoxious representative named Jakoby Ware told me that he would NOT cancel my membership effective immediately, it had to be a 30-day notice but since I've been trying to come up there it would only charge one more time for 17.99. WAIT, WHAT!?? You or no one was HERE for me to cancel for over a month and now you're saying I need to be charged again!?? THIS IS EXTREMELY UNPROFESSIONAL AND DEMONSRATES HORRIBLE BUSINESS PRACTICES!! This young man forced me under threat that if I did not sign the notice, he would not cancel my membership and that I would continue to be charged. I felt like I had no choice but certainly don't feel this is right at all. THIS COMPANY HAS COMPLETELY LOST ME WITH ANY FUTURE BUSINESS AND I WILL TELL EVERYONE ABOUT MY EXPERIENCE WITH THEM. I've also asked for the owner to call me, sent messages to their customer service, etc. and NO ONE HAS RESPONSED OR REACHED OUT YET!! EXTREMELY AND HIGHLY DISAPPOINTED!!!UPDATE to respond to this tired response from the owner: do you see how quickly you responded to this reviews?? Why haven't you reached out to ME!?? SECONDLY, please go checking your cameras, I have scanned and also a family member was with me that scanned their keycard. Thirdly, you CAN'T tell me about my experience, Jakoby. I know you are writing this response. You were rude and obnoxious and if you are in fact the owner, pull your cameras. If you were in fact was trying to SAVE ANYTHING, you should've tried to save me from this horrible review and experience I've encountered!!!!!!!! If I've informed I've been trying for a month, why then even charge me 17.99 if you "HONORED " when I said I attempted to cancel!??? Sooo SAD AND DISGRACEFUL UGHHH!!!FURTHERMORE, THESE ARE THE TACTICS THAT THIS COMPANY CONSISTENTLY PULLS TO CHARGE AND RECURRINGLY CHARGE PPL-EVWN PPL WHO fulfilled their obligation!!! This company will ultimately fail and I hope you will think of this message the moment you do!! Have a great day!!
Devin Baker
1 year ago
I love this location but half of the photos in this gallery are false. Maybe like three of them are it. It is shaped like an old tavern or bar. Everything is in rows, it’s nice but it’s not open spaced like some of the photos.
Raynu Shakur
1 year ago
I've been a member for a while now (pre covid)I lost my access key about a week ago. I have placed several calls and left several notes but to no avail.If anyone knows how to contact the new ownership, please post it
Seth Heaton
1 year ago
I’ve been going to this location for about a year and a half and it’s the best gym I’ve ever been to by far. There’s a lot of equipment and it’s kept clean and in good condition, and the staff here is very friendly.
Yfn Aj
1 year ago
Amazing Gym best in the city if you ask me . Stays clean all the time I absolutely love it here . Amazing Staff Also .
Chris Dupuy
1 year ago
I've been a member since they open. I definitely recommend this club. Happy times...
Jacob Jones
1 year ago
Clean and organized, I’ve been a member for 4 years or so and out of all the owners and staff, The new ones Stand out.
Santana Garris
1 year ago
Very Clean And have professional, helpful staff. I enjoy working out here
Trent Ward
1 year ago
Great facility with great staff. Been going here for years and never had any complaints.
John Grover
2 years ago
Nice clean newer location. Plenty of barbell racks when I was there. Barbells have very slight knurl, which makes deadlifts a bit tough to hold, and of course there is no chalk.