B/SPOKE Downtown Boston

UPDATE: The CEO reached out to me with an update and an apology, shipped the item, and provided me with a full refund as a courtesy, explaining that a recent change in their operations resulted in this hiccup and that what I experienced is not reflective of their usual standards. They didn't have anyone monitoring the shop email for a while due to change in staffing, but now the CEO himself will be monitoring it regularly. I feel I can trust the business now and can see myself taking classes here or purchasing from their online store again.-This review is for their online store. I purchased something from their online store on 7/31/23. The item has not shipped and there has been no updates from the store. I reached out to them twice asking for an update or a refund if they are unable to fulfill the order, but received no response. Very disappointing and frustrating. Other reviews suggest that the classes are good, but do not purchase from their online store.

Good workout, was a little intimidating for someone new to spin. Someone whonworks there was supposed to help me clip in and learn how to adjust my bike but she was busy chatting with a friend in the class and didn’t help me until the last 60 seconds as the class was starting. Wasn’t the most welcoming experience but hope the next time is better.

Amazing amenities and thoughtful selection of quality products👌🏼The facility is always very clean.The classes are high-energy and fun. It pushes me just enough to work out harder than I would at home (which is none, lol)I sometimes find it hard to hear instructions (lever and resistance since you can’t really see it) on top of all the things the instructor is saying- I wish they could say it twice or thrice.

First time going to a cycling class ever and it did NOT disappoint!!! The instructors are amazing, the atmosphere is welcoming and enthusiastic! I will most definitely be coming back!

After visiting over 2 dozen spin studios around the US, I can pretty confidently say this is the best spin class in the whole country. I’ve been coming back for years and will make sure I pop in ever time I’m in Boston.The instructors are super high energy, the playlist are FIRE and the bathroom products are very high quality. Honestly I would come back just to discover new music. They also don’t charge extra for shoes. What more could you want?

I have taken only 2 classes with Justin & Marissa and both have been fantastic! I had so much fun, and got in a great workout. Both of them were so helpful as I am new to spin, very excited to keep coming back

This place is the best spin studio in Boston and it even won awards for it too. I lost over 25 pounds in six months going here. The staff is super friendly and get to know your name. They go above and beyond to help you out. The instructors are just amazing and motivating. I've been doing spin off and on for years at 3 other places and this is by far the best studio I've ever been to by a long shot. The bikes are great, free shoes, towel service, sparkling clean locker rooms with everything you need in it. The music is loud and bumping and keeps you going to the best. I can't say enough great things about this place so I'll stop now. Just go and you won't be disappointed and you will get in shape.

I was in Boston for a business trip and B/SPOKE was recommended to me as an effective, early morning workout. I have visited several different cycle studios in New York, so I was interested to check it out. I was beyond impressed, not only with the facility which provided Aesop soap (heaven) and two vanity bars to get ready for work, but also with the staff & other riders. Everyone was super helpful and welcoming, I got the impression that most of the riders frequent there regularly, but I didn't have a feeling of being an outsider. I was greeted promptly, given a quick tour and thoroughly set up on the bike. Before starting, the instructor Ali even double checked that I had weights I was comfortable using for the arm section --> thank you! The class was fantastic: music, build up and focus on total body workout (which I often find is lacking) were on point! I left refreshed and energized & felt like I had a really solid workout before a day of meetings. I will absolutely be returning during future trips; thanks for making my first experience a great one!

B/SPOKE is a really great indoor cycling facility. I took advantage of the Gilt City new member promotion that gave you 4 classes for $59. My instructor Molly was really inspiring, had a really great voice, and was good at giving me the beat that I should be cycling on. I was thoroughly distracted from the fact that I was working out, which is awesome. The facility is right off of Downtown Crossing and seems to be in a relatively business district; perfect for people who are trying to work out before or after work. The locker room and bathroom spaces are small and can be overcrowded during peak hours, but the staff are incredibly nice and helpful.

Amazing studio! I'm a cycling instructor from out of state and attended Kelly's hip hop ride while visiting. Super fun playlist and challenging and accessible ride structure. Really nice ride room and locker room as well. Went to soulcycle first and wishing I would have gone to B/SPOKE instead! Seems like a great community and had a really warm, welcoming vibe. Hoping to get in one more ride before we leave. LOVED IT!