Elite Home Fitness

A month in and I love Elite Fitness! Kawayne is an amazing trainer who is patient, kind and extremely knowledgeable! I’d recommend to everyone to sign up!

Beware of this company. They do not treat their customers with respect and will completely ghost you, call you a liar and injure you in the process.I paid the $85 "body assessment" fee, signed up and paid in full $1,970 with Elite in Aug of 2022 in hopes of getting back into a fitness routine after Covid. They came and did their body analysis and asked a lot of personal questions. They assigned a trainer to me, that was a terrible fit. I emailed Luis to tell him how unsatisfied I was and let him know about my experience. None of the personal information they obtained was shared with the trainer they actually assigned. During our first session he asked me in the middle of the gym how much I weighed.My email to Luis on 8/30/22: My trainer does not pay attention to how I am handling different exercises, does not listen to me when I tell him I am physically unable to do an exercise. He wants me to prove I cannot do something, and after my 2nd workout I injured my back to the point where I could not get out of bed, off the couch, etc without significant pain. Also after our 2nd workout we had a strong disagreement with how he is training me, and I left with tears in my eyes. During our 3rd session we actually argued and yelled at each other over me not being willing to make my back worse by even trying an exercise he insisted I do. I know my body and where I am in my fitness journey, and he is not responsive or respectful to that.I received one response from Luis saying he would find me a new trainer, and that was the last I heard from Luis until he called me back in May of 2023, 9 months later, to call me a liar and accuse me of defaulting.I emailed Luis on March 14th hoping to get my paid in full training sessions scheduled. As he never replied, I assumed he no longer worked there. I did not have any number to call, so on May 8th I used "Contact Us" on the website to reach out and requested either scheduling sessions or refunding my payment. The response was they will have a director reach out to me to understand the situation. Again, no response.On May 12th I replied back state that still no one has reached out. Finally Luis (who had not once reached out in 9 months) called, left a message and sent a text saying he called 4 times in the last month, which was false. I called him back 15 minutes later and got his voice mail.On May 26th after still NO response, I texted back telling him how frustrated I am with the lack of response. He called me at 8:15 pm and we finally connected. He started with blaming me for not responding to his nonexistent calls, said he had been calling me for months, with no response. I told him I have not received any message of any sort, email, text or phone call since August 30th. He called me a liar said he'll prove it by sending screen shots of his calls. Telling me I defaulted on my agreement.NOT ONCE did he or ANYONE say can we schedule you now, let alone apologize for their silence. They did not acknowledge ANY responsibility in their complete silence for 9 months. Luis started the conversation blaming me.Luis was yelling at me, calling me a liar and so completely unreasonable and infuriating, I had to hang up. I am not going to be called a liar and be so mistreated by anyone, let alone a customer service business that I paid over $2,000 to.Steer clear of Elite if you want to be treated decently and get the service you pay for.

Transformative! I came to Elite Fitness looking to begin my personal health journey and over the past year they have really delivered. I’ve worked with a handful of incredible, encouraging, and motivating trainers that have helped me to meet many of my fitness goals.

Alain is a great person! He is always on time and patient. Believe or not I lost 12 pounds in the beginning month and I can see the body changed to a healthy mode.They have a very professional team and management system.Again, thank you so much Alain the greatest personal trainer, and Luis the great boss!

I am very pleased with the service I have been receiving fromElite Home Fitness. I am especially pleased with my personaltrainer Cooper K. He has developed a personalized programtailored to my needs. In a short period of time I have seenpositive results.I highly recommend Elite/Cooper.

This is my second week of trainingwith Elite Home Fitness. So far, the experience has been positive. My primary trainer is Elizabeth. She is knowledgeable and friendly. The workouts she designs are challenging and I have faith that I'll be able to reach my fitness goals by the end of the program. She also shares my philosophy about nutrition and cares about building sustainable routines.

The Elite Home Fitness service has been a terrific experience so far! I love working with Alain, as he is really dedicated to helping me reach my goals. I am looking forward to more sessions and continued progress!

Luis Mendozca with Elite Fitness is an outstanding Trainer, and Fitness Professional. He's so helpful with the nutrition component, as well, and he's extremely engaging and motivating, and keeps you going and wanting to be more active and energetic. He lifts your spirits and makes workouts fun, all while putting a smile on your face and making you laugh!! Luis is incredibly caring, too, about your actual well-being and your achieving your goals, and he's bright and thinks outside the box. He goes above and beyond, and I'm fortunate and grateful!

Luis is my trainer and he is awesome. I found out about Elite during a pop-up at my apartment. I told him that I would like to integrate boxing into my training and he even brought boxing gloves to my consultation so I could get a feel of it. During my initial evaluation, Luis went over my body composition and what I need to reach my goals. We’ve had several sessions together so far and he truly listen to your needs but also find ways to push you both physically and mentally. He always brings such a positive attitude and energy which makes the training much more enjoyable. I highly recommend Elite and Luis if you are on the lookout for a personal training program.

I am the type of person who hates workout but back in my mind know that I need it, and also benefited from keeping up for years. I've tried with many different trainers and gyms, and Elite is the only one what works for me. I reply on my trainer to monitor my needs and design the program for me, and it saved a great deal of struggles for me to keep up with the training - and I had to admit that they also made the training kind of fun. In my 3rd and hopefully many more years to go with Elite! Here's a picture of my wonderful trainer Luis.