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Answer Is Fitness in Canton, MA, is a 24-hour gym offering a wide array of equipment, classes, and guest membership options. Reviewers praise the gym for its cleanliness, friendly staff, and well-maintained machines. The facility also offers features like a sauna and plate-loaded machines, making it a comprehensive workout destination.

However, some members report issues with equipment maintenance, particularly treadmills, and criticize the locker room conditions. Additional concerns include problematic membership cancellation policies and inconsistent cleanliness in communal areas.

Pros:

  • Open 24 hours a day.
  • Wide array of equipment.
  • Clean facility and turf.
  • Friendly and helpful staff.
  • Good selection of machines.
  • Offers guest membership options.
  • Well-maintained equipment.
  • Excellent classes and trainers.
  • Sauna available.
  • Owner engages with members.

Cons:

  • Treadmills need maintenance.
  • Locker rooms have cleanliness issues.
  • Difficult membership cancellation process.

Location / Contact

Rating Stats

4.1

out of 5.0

3 reviews
5.0
1 reviews
4.0
6 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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I would like to share some constructive feedback regarding my experience as a member of the gym. While there are many positive aspects, there are certain areas that require attention for improvement.Firstly, I'd like to address the issue of treadmills. I've noticed that some of them are in poor condition and are in need of maintenance. Additionally, the absence of clear signage indicating when a treadmill is out of order can lead to confusion and discomfort among the members. Having this clarity about equipment availability is essential to optimize workout time.Regarding cleanliness, although this might not directly impact the workout, I would like to highlight that regular maintenance of common areas, such as restrooms and communal spaces, would contribute to a more pleasant and hygienic environment for all members.I appreciate your attention to these points and hope that the gym management can consider the suggested improvements. I am confident that with these adjustments, the experience of all members will be even more positive.

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The remodeling looks amazing! Turf is super cool and very clean. Plate loaded machines feel better than any other gym I've been to. (on par with professional gyms). This place has everything you'll need and more!

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Everything I want out of a gym and nothing I don't. Unlike many gyms I've been to, I have used almost every piece of equipment at the gym, and it's rare I find myself wishing they had anything more. And everything is kept in good condition!The locker rooms are kept in good condition and the sauna is a great way to recover after a tough workout.The staff is very kind as well as the other gym goers!

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If I could rate this gym a zero I would. Locker rooms are disgusting, 30% of lockers are punched in or broken, showers are nasty. Premium membership offers towel service, but they took that away. Sauna is tiny (8’x3’)and some clueless humans will workout in there with weights. Management is tough to deal with, did all necessary steps to cancel (fill out forms, came in person), but was still billed for months on end. Lori will say she called you and left voicemails without actually doing it to officially cancel (and pay more cancellation fees) and will only try calling you once before leaving your membership open. Go to a different gym, place is gross.

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Great experience here. Staff were super friendly. Lots of flexibility on guest memberships from daily, weekly or monthly. Perfect for an out of town visitor to the area. Highly recommend!

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This place is my sanctuary or should I say my heaven on earth 🌎.I highly recommend this environment if you need to exercise with peace of mind. …

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The best gym in town! Clean facility, well-maintained equipment, excellent classes and trainers. Skip those corporate gyms where you’re just a number and support a small family business that truly cares and puts their clients first. You won’t regret it!

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This gym works with a financial group that began double charging me for multiple memberships. When I reach out to the gym they simply said they couldn't do anything so I told them I wished to terminate business with them. 9 months later I received a call that they had continued to attempt to charge me and then sent my balance to collection. Now having to sort through e-mail and phone correspondence in order to prove all this. Extremely unorganized and overall a terrible company to work with. Would not recommend them to my worst enemy as now their disorganization is going to affect my personal life. DO NOT TRUST THESE PEOPLE WITH YOUR BANK INFORMATION.

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Just do yourself a favor and pick a different gym. If you’re looking for modern or lux this is not the gym for you. It is a basic gym with nasty carpet and a good selection of machines. The staff are friendly. I had been a member at this gym for four years and never had an issue whatsoever until I wanted to cancel. I hadn’t been to this gym in months because I have moved away. You can’t cancel your membership over the phone or on the app you have to come in. So I finally came in on June 22 to cancel my membership before the next billing cycle in July. The manager said that I was all said the membership is canceled. Then he followed me out to the parking lot to inform me of their 30 day policy where you have to give the gym 30 day notice of your membership cancellation for no reason other than they want to squeeze more money out of you. (Why does the gym need a 30 day notice? ) so long story short he said that I would still be charged for the month of July. And I said that that was unreasonable because they have two weeks notice. And I said that I would freeze my account the manager informed me that he was going to send the $25 to collections. Mind you I asked if they could waive the $25 bill. Because from my checking history it was evident that I had not been to the gym in months. He Didn’t budge. When I asked for a copy of my gym membership he said he would email it to me. I called back and asked for it again he said he would email it to me and it still hasn’t been received.

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Super clean gym, with a great staff that are super helpful. Machines are great a lot of free weights areas available also. Owner is always checking up on gym members. Been a member for over 2 years, Overall highly recommend 10/10 great gym .

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 10 reviews.

The address is: 300 Turnpike St, Canton, MA 02021, United States .

The contact number is +1 781-828-9777

This service is listed under Gym .

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