Planet Fitness, located at 2502 El Camino Real in Carlsbad, operates 24 hours most days, making it adaptable for various schedules. The gym is known for its affordable membership plans and a wide range of equipment catering to general fitness needs. It's situated conveniently in the Carlsbad Plaza South Shopping Center, offering additional amenities like hydro massage beds and tanning rooms. However, members have noted inconsistency in cleanliness and customer service at times.

While Planet Fitness focuses on creating a friendly and judgment-free environment, some advanced fitness enthusiasts may find the equipment choices limited, especially for serious weightlifting.

Pros:

  • Affordable membership plans.
  • Open 24 hours most days.
  • Convenient location.
  • Friendly and helpful staff.
  • Clean and well-maintained equipment.
  • Hydro massage beds available.
  • Tanning rooms included.
  • Judgment-free environment.
  • Spacious with good lighting.

Cons:

  • Inconsistent cleanliness, especially in bathrooms.
  • Limited equipment for serious weightlifters.
  • Some customer service issues reported.

Location / Contact

Rating Stats

4.1

out of 5.0

25 reviews
5.0
6 reviews
4.0
6 reviews
3.0
11 reviews
2.0
73 reviews
1.0

Reviews (121)

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Friendly staff.

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Clean and polite

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Need to be able to cancel online.

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Is there a basketball gym?

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Friendly and helpful staff

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Good location of planet fitness

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Equipment was average. Not great

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Clean gym. Friendly staff.

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All is great. Chill and staff is super helpful

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My husband and I have been members with planet fitness for years now. We've used several locations in southern California, however the Carlsbad locationis the WORST by far.A little about myself, I am fully disabled due to multiple back and neck injuries and cannot stand very long or maneuver in small spaces very well, which is why it is so critical that I have access to a handicap shower and changing room after my pt and workout.The locker room/ shower area is always filthy, with standing water and no non-slip mats. On more than several occasions, there are homeless people sleeping, charging cell phones or just camping out in the changing stalls/ showers. When they actually do use the facilities, there is no regard for other people, or the mess they make.On one occasion a homeless woman was dying her hair, in the changing stall, flinging red dye everywhere, when asked to leave by staff, she refused and continued to wait for her hair to develop. The smell of the chemicals were too much, and I left.TODAY- there was a homeless woman in the handicapped shower stall- with her dog, camping out, not showering. When staff was notified, he laughed.Next, God forbid you want a hot shower, before 5:30 in the morning- That's when the water heater timer will kick on. When staff was asked about this, they lie and say the water heater is broken and there's nothing they can do. However, in the past, a staff member has gone into the women's locker room to reset the water heater.Lastly, the staff spends more time behind the counter on their phones, instead of ensuring a clean and safe environment for EVERYONE.I've tried speaking with the manager, I've left my contact info many times, left messages, he is either not available or does not return phone calls. With all that being said, maybe I will get some kind of response/remedy after leaving a review here..

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.1-star.

This business has 121 reviews.

The address is: 2502 El Camino Real, Carlsbad, CA 92008, United States .

The contact number is +1 760-607-6232

This service is listed under Gym .

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