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Carmel Clay Parks & Recreation offers a wide range of recreational activities and facilities for families and individuals. Located at 1235 Central Park Dr E, Carmel, IN, it provides convenient access to the Monon Trail and features expansive nature trails. The center operates daily with varying hours, accommodating early risers and evening visitors alike. Despite providing enjoyable amenities, several users have raised concerns regarding customer service and management, particularly regarding membership and waitlist issues, which may require attention.

Overall, Carmel Clay Parks & Recreation remains a beloved community spot for outdoor recreation, but improvements in customer relations and management transparency may enhance the visitor experience.

Pros:

  • Wide range of recreational activities.
  • Convenient access to Monon Trail.
  • Expansive nature trails.
  • Operates daily with extended hours.
  • Popular spot for families.
  • Features fun hangout spots.
  • Offers a good park experience.
  • Provides enriching outdoor experiences.
  • Appeals to diverse age groups.
  • Lovely natural surroundings.

Cons:

  • Poor customer service.
  • Inconsistent information provided by staff.
  • Long waitlist for the dog park.

Location / Contact

Rating Stats

4.3

out of 5.0

3 reviews
5.0
1 reviews
4.0
6 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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DiscriminationThey drop my son become he has disabilities and his only 6 y old that's the only reason

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Nice place fun hangout.

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Wait list for a dog park is 2 years!!! That is ridiculous!! I have never seen a wait list for a dog park in my life. Called once and they said there is no wait right now and they will reach out to me soon, called again and they said 6 month or so and called two weeks later and spoke to a very rude lady who said 2 years! Sounds like people are definitely don't know what's going on there.

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It used to be better, a lot better. I will cite a few issues. I used to love going here during the summer, it was great. Then one day I got the rudest, most angry letter in the mail saying that I owed them money. Apparently the Visa I used for the monthly fee got declined because they had just sent me a new card. Instead of calling me up on the phone and pointing this out to me, which would have taken 5 minutes, instead they sent me the rudest, most reprehensible letter 5 days later that pretty much outright called me a deadbeat. It was appallingly rude and condescending. I called the woman on the letterhead but she never answered, called every day, sent her an e-mail, left a message, but no, never got back to me. I cancelled my membership after that. What awful customer relations when you resort to that level. I should have saved the letter so I could post it. Written by an awful person. Aside from that, their track used to be open to the public, which was nice, but there are always people and teenagers who will find ways of ruining things for everyone else. Same goes for the waterpark. Used to be a nice, quiet, safe place, but now it is just an unruly mess of people and a lack of civility. Looks like other negative reviews for the park were removed, so likely this one will be too. Oh, and some of the desk staff downstairs are useless. Stop hiring so many teenagers, they have no sense of anything. They will tell you one thing and it will be completely wrong. Waterpark staff are great, but inside need retraining or should be fired. Used to love this place.

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I loved it

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Endless trails and nature

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Awesome!

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Carmel clay parks and recreation sheriff K. Neal Hoard is an arrogant rude man with a attitude problem who should not be allowed to work with the general public. Well we were singled out today at Carmel Clay Parks and Recreations because my husband has a professional camera he was taking pictures of the family with insted of a phone but because its a real camera insted of the phone camera he was singled out because he was making the staff uncomfortablethey say so when I point out thier sign says tag us in your photo the manager says its ok you can have photos but the sheriff approached us already so we where waiting for them to tell the sheriff that we could have it so we wouldn't have a problem with us but instead we were hit with the staff stuff again and i said maybe they shouldn't work in a public space that the general public take thier family to have family time which usually involves photos. No body wants to take a picture of them people . So with that being said we are on our way home and we have to contact their management two receive our refund for the Cabana that we did not get the full use of.Carmel Clay Parks and Recreations are full of BS. A camera is a camera and if they dont want photos change your sign from tag us to no photography in the water park. Not just approach people with messed up made up rules. I read all the rules and there is nothing about cameras ANY WHERE.....

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Good, convenient access to the Monon Trail.

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Is a good park and stop for the monon trail.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.3-star.

This business has 10 reviews.

The address is: 1235 Central Park Dr E, Carmel, IN 46032, United States .

The contact number is +1 317-848-7275

This service is listed under Recreation Center .

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