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LA Fitness in Carmel, IN, offers a comprehensive range of facilities including a swimming pool, sauna, basketball court, and futsal rooms. Their staff, especially Deon, are known for being very friendly and knowledgeable, making newcomers feel welcomed. However, the gym has received mixed reviews about cleanliness and equipment maintenance. While some customers praise the constant cleaning and availability of cleaning supplies, others have noted issues with certain gym areas like the hot tub, as well as lapse in instructor punctuality.

The gym operates from early morning to late evening on weekdays, with slightly reduced hours on weekends, making it convenient for different schedules. Despite some criticisms, many members find the overall atmosphere and wide variety of workout options favorable.

Pros:

  • Friendly and knowledgeable staff.
  • Extensive range of facilities.
  • Welcoming atmosphere.
  • Offers free trial passes.
  • Convenient operating hours.
  • Good value for membership cost.
  • Always clean with plenty of cleaning supplies.
  • Less crowded during late evenings.
  • Friendly smoothie bar staff.
  • Constant cleaning observed.

Cons:

  • Cleanliness issues in some areas.
  • Inconsistent instructor punctuality.
  • Some maintenance issues with equipment.

Location / Contact

Rating Stats

4.0

out of 5.0

3 reviews
5.0
2 reviews
4.0
1 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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Worst gym - from cleanliness to lost and found to sauna (filthy) - health dept should cite this place. Stair climber “service called” 2 months ago. I could go on but I hope people give Crunch a try so that owners/franchisee get a wake up call. 0 stars

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I came to this gym around 8-8:30pm and found it to be much less crowded than other locations. It's definitely worth it for me to drive a few minutes further to go to this gym.

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Had to use the bathroom really bad and was passing by one of the clubs in carmel. I've been a member for a while. It was 6:47 and the club was supposed to close at 7:00 p.m. pulled on the door and it was locked and the guy was sitting at the desk just looked at me and didn't let me in

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The girl with black short hair I just got a smoothie from was the sweetest girl ever! She really sold the smoothie good! 10/10 experience!

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The lady receptionist and manager are not friendly, try to push customers sign the contract. Even u have 3 days pass to try but they won’t let u in. And selling day pass . Don’t recommend this location

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Some instructors' punctuality is rather questionable. There's one male instructor who teaches well, unfortunately, after his frequently being late (I am not talking about being late for less than 5 minutes....that's nothing...)and a couple of times just not showing up at all, I lost interest completely. Today the sub for Kim's class is another joke.She's late for over 10 minutes, started the class after 15 min, and concludes the class after 30 minutes working out including cooling down. It's supposed to be an hour long session! We just looked at each other without saying anything when she announced the class is over. Avoid this sub. When Kim is not coming, just don't go. Not worth the drive at all.

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Gyms need a rack for their cable attachments. They are just laying around all over the gym. Staff is nice and friendly but wish they opened at 7 on weekends vs 8. Other than that good gym.

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The staff is nice enough and facilities are accommodating for the push of members. My only issue is cleanliness and the deteriorating hot tub/ pool area. The hot tub has a lot of pieces coming off the walls and sitting area in the back corner. Most days the paper towel and toilet paper dispensers are empty.

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The gym is kept extremely clean. I have been early in the morning, mid day and evening to lift and each time I see someone walking around cleaning. I also like that they have a couple tables that have many bottles filled with cleaner for you to take with you from machine to machine and clean before and after use. I think the gym does a great job and is a great value for what you pay.

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Deon & the entirety of the LA Fitness staff team are extremely friendly, helpful, and above all knowledgeable. I inquired on purchasing a membership, and was offered a 5 day free pass to try it out. Deon personally took the time to greet and show me around the entire facility. I most certainly wasn’t let down.LA Fitness is hands down, without a doubt, the best gym I’ve ever been to. Machines for every purpose, basketball court, sauna, pool, futsal rooms, you name it. Everything is cleaned after each use. Great atmosphere, as well.Totally recommend!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.0-star.

This business has 10 reviews.

The address is: 10574 Workout Way, Carmel, IN 46032, United States .

The contact number is +1 317-708-3862

This service is listed under Gym .

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