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Monon Community Center, located at 1195 Central Park Dr W, Carmel, IN, provides a multifaceted fitness and recreational experience. With diverse amenities including a fitness center, pools, basketball courts, and a popular water park, it caters to all age groups and fitness levels. The center also offers numerous classes, an indoor track, and a friendly, inclusive environment. Additionally, it's well-maintained and boasts excellent staff.

However, there are concerns around equipment cleanliness and customer service. Some users have reported overcrowded conditions and unaddressed maintenance issues. Despite these drawbacks, Monon Community Center remains a solid choice for comprehensive community fitness and recreation in Carmel.

Pros:

  • Wide range of amenities including pools, tracks, and courts
  • Inclusive and family-friendly atmosphere
  • Offers numerous classes and group activities
  • Excellent staff and customer service
  • Clean and well-maintained facilities
  • Affordably priced memberships
  • Great for families and has a kid’s zone
  • Award-winning accessibility
  • Friendly community environment
  • Convenient location near Monon Trail

Cons:

  • Fitness center equipment needs cleaning
  • Overcrowded during peak times
  • Customer service issues reported

Location / Contact

Rating Stats

4.5

out of 5.0

12 reviews
5.0
4 reviews
4.0
5 reviews
3.0
14 reviews
2.0
76 reviews
1.0

Reviews (111)

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Loved it and the walkways and the flowering plants on both sides of the pathways and roads is really a beauty be seen and enjoyed. Daily several people go around the place and enjoy their walks..

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We have been members since it was opened. Today 7/9/22 my son if finishing up his workout. He was permitted by a male staff member that he could finish. While I’m standing next to him waiting, a female staff member tells us “you need to leave” as she uses her hand gesture to shoo us away. Very rude.

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The woman's showers are so outdated and gross, crud and mildew, like prison showers but with less water pressure. The maximum capacity numbers for the pool should be cut in half, that is way too many people for the pool to be enjoyable. 80% of people have to sit on the concrete because the capacity numbers are outrages the entire summer, completely packed. There is no hot tub. There's no sauna. There's no military discounts, no student discounts. For $50 a month, I felt disappointed.

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Would it be possible for management to think outside the box, just a little? $26 for my wife and I to sit at a table and watch our boys swim on a Saturday afternoon during the cold Indiana winter seems excessive to me. I get that it is “all inclusive” as well as keeping track of people entering the facility. But what about people who just want to read a book while their kids have fun? It’s about the principal more than anything. The same reason I don’t use another bank’s ATM to avoid the $3 surcharge.

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I used to go there regularly but stopped after the pandemic. I had a punch card with 6 times left. When i finally went back, the front desk guy told me the card was expired. I explained that i couldn't come here because of Covid, but he insisted that the gym was reopened before the expiration day. It took a lot to make the decision to go back the gym, now look at how terrible they treat their customers. Facilities are pretty good, but the customer service is not on par.

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This place is very busy during COVID. Definitely not enough space for social distancing. I tried to cancel my membership here because I haven’t stepped foot in for 3 months and when I went to go to cancel my membership Holly was the most rude person ever. Even though i haven’t step foot in there for 3 months because of covid they wouldn’t refund me my money.

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The staff does a great job keeping the facility safe, clean, and enjoyable during these interesting times.

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Amazing place for workout and many high level programs for kids and adults!

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We joined here because of the track. The kids love the pool. I thought the family pass is a good value because it includes any scheduled classes for free and they do offer childcare

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Been a member for 3 months and absolutely love this place. It is not just your typical gym. No instead, it is a hidden gem for the entire local area. It’s clean, well maintained with easy access off the Monon. The employees are so nice and seem like they enjoy where they work. I brag about this place and the effect it has had on me since moving to Carmel.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 111 reviews.

The address is: 1195 Central Park Dr W, Carmel, IN 46032, United States .

The contact number is +1 317-848-7275

This service is listed under Gym .

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