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Custom Fitness in Cedar Rapids, IA, provides a welcoming and extensive workout environment. This 24/7 fitness center boasts clean facilities powered by solar energy and a range of equipment suitable for all fitness levels. The knowledgeable and approachable staff ensure members feel supported and valued, reflected in numerous positive reviews.

Despite its many advantages, some recurring issues have been highlighted, such as equipment maintenance and cancellation difficulties. However, the overall atmosphere and comprehensive amenities make it a solid choice for fitness enthusiasts in the area.

Pros:

  • Open 24/7.
  • Wide variety of equipment.
  • Friendly and helpful staff.
  • Solar-powered facilities.
  • Spacious and uncrowded.
  • Affordable membership options.
  • Clean environment.
  • Many additional amenities (pool, hot tub, daycare).
  • Highly recommended by multiple users.

Cons:

  • Some equipment may need repairs.
  • Complicated cancellation process.
  • Occasional extra charges.

Location / Contact

Rating Stats

4.4

out of 5.0

7 reviews
5.0
1 reviews
4.0
2 reviews
3.0
6 reviews
2.0
44 reviews
1.0

Reviews (60)

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It’s was a very great place to work out at I also seen a lot of progress. Service was helpfully very friendly people I enjoyed it.

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Pool heater is constantly on the repair. If you want to do water therapy too cold to do so comfortably.As of 1/9/2023....MUCH better with the pool temp now! Even locker room felt warm today.

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This place is awful. Just look at Management's replies to bad reviews - do you really want to trust these people with your credit card info? The place is dirty and the most unprofessional gym I've ever been to. Lots of fake positive reviews put here by management too... Go at your own risk.

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The owner/manager is a grown man who stalks teenage girls to the point where they feel unsafe .Also , business practices are unfair and predatory. They won’t let you cancel, they charge you for a dirty and unkept facility . These are NOT good people to give your money to and I would not be surprised ti hear of legal action being taken .

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Best gym in town I have been coming here for 4 years if it wasn’t for custom fitness I would still be 300 lbs friendly staff as well as clientele the pool sold me but the equipment is top of the line as well

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Such a great gym! Everyone is so welcoming and helpful. I would recommend coming to this gym and giving it a try you won’t regret it. The staff is more than happy to answer questions you may have and give tours of the gym for those who have never been here. To top it off membership fees are some of the lowest around.

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I have not been here in years, but I did not have the best experience here when I was there last, and I'm not going to be negative and try to ruin a businesses reputation. I am just simply stating my experience. I hope things have changed since I was last there.P.S. it wasn't a staff problem by any means it was just some personal issues that made this not the right fit for me personally.

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I love this gym! This has been the only gym I’ve been able to commit too! The front desk ladies are always so nice the gym is always clean with very nice equipment the only discrepancy I have is that the gym advertises open 24 hrs when they are not which is a bummer bc that’s why I signed up bc it was perfect for my work schedule being open over nights now most days money is just taken from my account and I’m not even able to occupy the gym in the hrs that work best for me.

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If you're looking for the perfect gym you've came to the right place! Dave and his staff go out of their way to make sure you're taken care of from the time you walk in to the time you leave. The facility is great, equipped with more equipment than you'll ever need for any work out, and ITS CLEAN.The other gym members are nice, friendly, and will go out of their way if they see you needing help.I cannot say enough great things about this place!

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I was at this gym for approximately over a month and the experience I had was terrible. The first day I came in to sign up, the manager, Donovan, and a blonde women seemed annoyed at the fact that I was asking to sign up for a membership. Not only that, but the lady rolled her eyes at me because I wasn’t able to access my bank information. A week later I came in asking about the free membership I was not informed about at the time of me registering. For some reason Donovan wasn’t able to issue me a refund and instead promised me “two free months” that wasn’t fulfilled. A few weeks later, I see a fraudulent transaction from this gym and I call the desk to speak to the manager to ask about it. The people up front kept lying to me saying that I would get a call back that never happened or that he’d be in at a certain time which he was never there. It got to the point that they would stop picking up the phone or hang up whenever I asked about Donovan.I was lucky enough to get issued a refund the second time, but had my membership canceled due to the mistake they made.I wouldn’t recommend this gym to anyone in my family, friends, or teammates. The place is dysfunctional and I should’ve read the other reviews before wasting my time and money here. Hiring a bunch of air-headed teen who seemingly enjoy giving customers the runaround will be the downfall of this gym.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 60 reviews.

The address is: 3950 Wilson Ave SW, Cedar Rapids, IA 52404, United States .

The contact number is +1 319-396-1000

This service is listed under Fitness Center .

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