single listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing imagesingle listing image

FFC South Loop is a top fitness center in Chicago, well-regarded for its clean facilities, variety of equipment, and friendly staff. Members praise the gym's spaciousness and the cleanliness, though some have noted the gym can get overcrowded, particularly with trainers using multiple areas. The gym offers extensive group classes and a dedicated children's area, catering to diverse fitness needs. Although there's some criticism about their billing practices and pushy sales tactics, many commend the helpfulness and professionalism of trainers like Devin Hartman.

Pros:

  • Clean facilities
  • Friendly and professional staff
  • Spacious with ample equipment
  • Variety of group classes
  • Convenient location near El
  • Children's area available
  • Great personal trainers like Devin Hartman
  • Responsive management
  • Safe COVID-19 protocols
  • Good value and membership experience

Cons:

  • Overcrowded during peak hours
  • Pushy sales tactics
  • Billing practices can be difficult to navigate

Location / Contact

Rating Stats

4.4

out of 5.0

4 reviews
5.0
5 reviews
4.0
2 reviews
3.0
8 reviews
2.0
41 reviews
1.0

Reviews (60)

author-img

Large gym with several machines and weights. Interesting that they have a children's area as well. Not as clean as the Gold Coast location, but seems decent enough. It's right next to the El so is a convenient location. Advice for joining: based on the negative reviews about pushy sales tactics, you should join at another location because I don't think they all operate that way. And then after you join elsewhere in a more pleasant environment, go to this gym if it's more convenient for you.

review image
author-img

Been a member for six years. It's overcrowded almost all the time, mostly with multiple trainers taking over every area. Group fitness classes are hit or miss. They schedule a lot of things at inconvenient times for people who work. The locker rooms were recently remodeled but I'm not sure what was done. There is only one hand dryer for at least 5 sinks and they don't provide paper towels. The manager is responsive and nice but nothing really changes for the better. Now they have put heart rate screens all over the club, including classrooms. They are distracting and run the same ads over and over and over. A trip here is anything but relaxing.

author-img

Ease up on the auto-dialer recorded message telemarketing campaign. SAD!

author-img

author-img

Great place but awkward layout. The machines are spread out awkwardly. Example... chest machines are in the back and up front. Why not just keep them grouped?Also there is a big wasted area in front, idk why. They can add more fore sure. They need another.Very clean gym and the staff are nice. Showers are ok nothing fancy like a midtown.

author-img

Clean and friendly! Could use more Pilates staff but all else is outstanding!!

author-img

Excellent gym..!!

author-img

Unfortunately, I found that it was easy to start a membership at FFC, but very difficult to change it. My wife and I were members; I attempted to end my membership after about 18 months, while continuing hers. At first I heard from three successive South Loop employees that I would have to come in because this type of change was too complex to handle over the phone. Since that seemed odd, was not a viable option for me to meet when the right membership employees were present, and definitely was not what the guy who signed us up as members said we would have to do ("just call me" he said; yeah, right), I kept elevating the question. I finally received an email from "billing" with directions that I would have to cancel and my wife would have to establish her own membership. A few days later, she visited the club, heard from an employee that my membership had been cancelled, and provided a new credit card number to bill. However, two days later we received another email that explained that, in fact, her visit (and the South Loop employee's stated understanding at that time) was not good enough, that my wife had just managed to change the account billing, not the account itself. We would have to try again, and apparently select from the inconsistent voices at FFC the correct path to make the very simple change we sought.It is hard for me to believe that this sort of customer-unfriendly system exists. It seems pervasive in the health club sector, even as it is fading from view in all other areas. Even cell phone companies don't require contracts or onerous hoop-jumping efforts to change the type of service an individual receives. Yet FFC does. Eventually, health clubs will change too. Disappointing that it hasn't happened yet.

author-img

Great gym to workout at. Lots of room and machines, and the machine are all in good working order. The staff is very friendly, especially the trainers. Pretty clean too, the staff are constantly wiping down machines.

author-img

Great gym, except there's this awkward place right where the weights are and the cardio machines. But definitely better than FFC Lakeview

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.4-star.

This business has 60 reviews.

The address is: 1151 S State St, Chicago, IL 60605, United States .

The contact number is +1 312-360-1151

This service is listed under Fitness Center .

Add a Review

Your email address will not be published. Required fields are marked *

Rate this business! *
Add Photos