Planet Fitness at 3512 14 E 118th St, Chicago, IL 60617, offers a welcoming environment with a range of equipment, although some might find it outdated. The gym maintains a clean facility with helpful and friendly staff, making it appealing to those prioritizing hygiene and service quality.
However, issues with management have been frequently noted, with several members reporting rude and unprofessional behavior. Parking can also be challenging, and maintenance on some equipment needs improvement. Overall, it's a good choice for basic fitness needs with a few areas needing attention.
Pros:
- Helpful and friendly staff
- Clean and well-maintained equipment
- Convenient location
- Welcoming atmosphere
- Open 24 hours on most days
- Not crowded, spacious
- Temperature inside is perfect for workouts
- Easy to upgrade membership
- Good for basic fitness needs
- Well-kept changing rooms
Cons:
- Management often reported as rude
- Limited parking space
- Some equipment needs maintenance
Location / Contact
- Address: 3512 14 E 118th St, Chicago, IL 60617
- Phone:(773) 359-2300
- Website:planetfitness.com
Rating Stats
Reviews (14)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 14 reviews.
The address is: 3512 14 E 118th St, Chicago, IL 60617 .
The contact number is (773) 359-2300
This service is listed under Gym .
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fernando munoz
11 months ago
These people acted rude, disrespectful , and with a nasty attitude .. I was a guest on my wife membership. I was not to use the equipment.
Jarit
11 months ago
Only gym in Hegewisch! wifi password under judgement free zone. Password: Youbelong. 2 out of the 3 bikes are clicky on the petals when you ride. Choose the right bike when you ride or the middle. Definitely not the left. The cardio machines are part of the old equipment. Otherwise, all new equipment!
Steven Jackson
11 months ago
I AGREE WITH THE OTHERS! MANAGEMENT IS MEAN AND RUDE! I BELIEVE THE MENAGERS NAME IS SHANNON! ONE MEAN PERSON! CUSTOMERS ARE GOING TO LEAVE THIS MEAN FACILITY.
Jorge Gutierrez
1 year ago
Very clean. It looks like all the machines are well-maintained.
Andrew Johnson
1 year ago
MANAGEMENT SHANON IS HORRIBLE AT THIS LOCATION! VERY STRICT! NO FUN! AND RUDE AND MEAN AT THIS GYM.
Bogdan M. B.
1 year ago
Wifi is bad, 4-5g service is weak. To many cardio machines and few benches.
Kii Ju
1 year ago
Terrible manager Shannon she has a bad attitude with multiple people.Whoever owns the franchise needs to adress her customer service skills or promote someone else. Being a manager isn’t suitable for guest.
Ivan Laureano
1 year ago
Very clean, Machines are very well maintained. I love the atmosphere & very friendly, welcoming staff at the front desk. Daniela & Shannon were very insightful and helped me with upgrading my membership. Very much recommended 👍👍 …
Joel Gonzalez
1 year ago
Average ... Nothing special about it. They are pretty good about keeping it clean. You need to prove you're vaxxed.Update as of April 2023: Obviously you do not need vax or mask. Service at the front desk is very helpful and cheerful.👍 …
Ricardo Marroquin
1 year ago
Great little gym, clean, the staff are great and if you have the motivation you can accomplish your goals here.