Snap Fitness Chicago (South Loop)

Customer service is non existent, no one is ever available to answer phones during "staffed-hours." After cancelling my membership three months ago I am still being charged monthy. Snap fitness will not return calls or emails.

Great gym. Not only is it super clean and organized, but all of the patrons take good care of the equipment and make sure to put back weights where they belong.

Great convenient work out faculty! Trainers are nothing but helpful and friendly. I've only had good experiences with this Snap Fitness location. Fully recommend.

Quick, easy, efficient workouts. I wish they had more barbell racks, but overall great experience here. Between 5-7 PM on weekdays gets a little crowded, however, that is to be expected. Dan and staff do a great job keeping a clean gym. I'm excited for some of the updates they are going to be making.

The space is small but clean. Good lighting. The main issue is with management. They are friendly but for some reason they have reduced the number of machines by about a quarter. Also, the newer machines are significantly less functional than their predecessors. For example: they recently got all new benches. However, they got rid of (and didn't replace) their only decline bench. If live in the building it is worth the ($0) price but it has me seriously thinking about finding a new gym.

Very small space for the amount of people that use the gym. Love that it has showers and was very clean. Equipment options were a bit slim and really need a decline bench. I go work out at 5:00 am and this place is packed at that time. Need …

I live in the building, so membership is included in the rent . However I'm considering looking for a new gym nearby for the following reasons : …

I really really like this gym. I love how clean it is and it feels good - good lighting and clean. It makes you maybe enjoy working out. With the small amount of space, they set it up well, but I do wish there was more room for free weights and self aerobics. The single room gets a little awkward when there are more than two people in there. Also, there is never a good time to play a video with other people wanting to use the room as well. I try to avoid peak hours because some people will hog the weight machine for an hour - If you do that, you're golden! Staff & ownership here is really accommodating - never had a problem.

This is by far the best deal in the city when it comes to gyms. I've been a member for just over a year now and have nothing but good things to say about this place. The equipment is all brand new, the facilities are always clean and the owners and personal trainers are very friendly. The gym is never crowded, even on peak hours. There are always open treadmills and I've never had to wait for a machine.

Snap Fitness is one of the most affordable workout facilities in the South Loop if you aren't fortunate enough to have a gym in your building. The owners are extremely friendly and always welcome you with a smile. It is a smaller facility, …