West Loop Athletic Club (WLAC) in Chicago offers a well-equipped, spacious gym environment suitable for various workout routines. With modern amenities including a large lap pool, steam room, sauna, and hot tub, it provides a comprehensive fitness experience. Members appreciate the cleanliness and the friendly staff, especially in housekeeping. However, there are reported issues with management, particularly concerning membership cancellations and billing problems. The club's opening hours are also shorter compared to other gyms in the area, which might be inconvenient for some members. Overall, WLAC offers good value but has areas for improvement.
Pros:
- Well-equipped with lots of machines.
- Clean facilities and locker rooms.
- Friendly and hardworking staff.
- Lap pool, steam room, sauna, and hot tub available.
- A wide range of cardio options.
- Good value for the membership fee.
- Friendly and welcoming environment.
- Organized and well-maintained.
- Personal trainers are knowledgeable and helpful.
- Aesthetically pleasing space.
Cons:
- Membership cancellation issues and extra charges.
- Management has been reported as unfriendly and unhelpful.
- Operating hours are limited compared to other gyms.
Description
Sports center with an 82-foot pool, cardio & weight training areas, classes & a sauna & steam room.
Location / Contact
- Address: 1380 W Randolph St, Chicago, IL 60607, United States
- Phone:+1 312-850-4667
- Email:[email protected]
- Website:chicagoathleticclubs.com
Rating Stats
Reviews (20)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 20 reviews.
The address is: 1380 W Randolph St, Chicago, IL 60607, United States .
The contact number is +1 312-850-4667
This service is listed under Gym .
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Patrick Talley
1 year ago
Cancelled my membership end of May and still had to pay for June since they require 30 days notice, yet I still continue to be billed to this day and getting letters threatening to be sent to collections despite cancelling 4 months ago. The …
Vincent Fiore
1 year ago
Membership Services is a joke. I have been a member for 5 years and the freezing/cancellation process is ridiculous. Hurdles to get membership cancelled, resulting in additional fees and fines. Unwilling to work with me and be reasonable on fines.
Helen
1 year ago
WAC is by far the best gym I have ever had a membership at. Clean, spacious, and the staff are awesome. I also recently started working with one of their Personal Trainers, Michelle Atkins. She is awesome! I look forward to our sessions …
Rebecca Medina
1 year ago
They don't tell you this when you sign up, but if you pick the month to month option, you are required to give 30 days notice for cancelling. That means that even if you cancel the DAY AFTER your normal billing day, you will be charged for …
Alex Barnwell
1 year ago
I was a member of this gym back in 2017 during a 3 month work placement in Chicago. I canceled my membership through the correct channels in writing and now I’m receiving emails from collections agencies. You need to get your house in order.
Kai Alexander
1 year ago
I just spoke with someone at the desk and sure enough.......To cancel a membership, one must call them back....They will then notify a 'membership advisor' and they'll get back to you within 24-48hrs? …
Jon Stevanovich
1 year ago
Honestly this place is overrated. The gym floor is alright but can get cramped and busy despite looking to have more room. I’ve never seen staff clean the equipment EVER. The vents and fans are disgusting and dirty. Especially with Covid going on it’s a joke they don’t clean those (see pictures). Checking in with Gympass here is the worst process and the front staff are never ready for it, you have to ask for the sheet and they make you sign a form EVERYTIME. People are wearing masks below their nose all the time now and I will switch to FFC moving forward.
Martin Rojas Hacker
2 years ago
Went today for the first time with my gympass account. Extremely nice front desk staff and the gym has all the equipment you would need (I do advanced workouts). Sure, maybe the equipment isn't brand new but it does have tons of options, …
Nick Conrad
4 years ago
I've been coming to the WAC for 3 years on average of 5 days a week, so I have a very thorough knowledge of the gym. …
Ted Johnson
4 years ago
I give 3 stars because they usually keep the gym tidy and the personal trainer I had was cool. …