Z-Ultimate Self Defense Studios, located in Chino Hills, CA, offers karate classes for various skill levels. The studio operates mainly in the afternoons and evenings, ensuring flexibility for working individuals and students. The website, zultimate.com, provides additional information and contact options, including email and phone support.
While most customers have high praise for the quality and effectiveness of the classes, there are concerns about customer service. Ensuring every detail is explained thoroughly is crucial, as highlighted by one dissatisfied review. Overall, many clients find value in their programs and rate them highly.
Pros:
- Flexible class hours.
- High customer satisfaction ratings.
- Quality self-defense training.
- Diverse class offerings.
- Convenient location.
- Experienced instructors.
- Positive feedback on class effectiveness.
Cons:
- Issues with customer service.
- Expensive pricing.
- Interruptions during consultations.
Location / Contact
- Address: 15938 Los Serranos Country Club Dr A, Chino Hills, CA 91709, United States
- Phone:+1 909-465-1385
- Email:[email protected]
- Website:zultimate.com
Rating Stats
Reviews (7)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.1-star.
This business has 7 reviews.
The address is: 15938 Los Serranos Country Club Dr A, Chino Hills, CA 91709, United States .
The contact number is +1 909-465-1385
This service is listed under Karate School .
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Brittany Pinkston
2 years ago
Horrible customer service. I was considering this school for my daughter. The trial class went great and she loved it. As soon as we got in the room to go over pricing not even 2 mins pass by without a gentleman interrupting us as we just start to go over the pricing. He rudely told the woman to hurry up because he has lessons waiting. At that point I excused my self and they had the nerve to ask me to schedule a follow up call. Being my daughter fell in love I was ready to sign the dotted line but customer is everything to me. I ended up signed with a class across the street same day being they had a because sense of urgency to thoroughly explain everything to me. This should be a lesson to you both, during these times not a lot of people are willing to spend $400 a month for something that’s not a necessity. Your consultations should be treated like gold. I’m glad your true colors came out on the first visit rather than later.
C. I.
3 years ago