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Located in Broadview Village Square, LA Fitness is a spacious gym offering a variety of weight machines, free weights, and cardio equipment. The community atmosphere is welcoming, and the facility has specialized rooms like a basketball court and a cycling room. Early morning members are particularly friendly, enhancing the family-like vibe in the gym.

Customer feedback highlights both the pros and cons of using this gym. While many appreciate the quality customer service and diverse equipment, there are concerns about cleanliness and inconsistent management practices. This mix of reviews provides a balanced perspective on members' experiences.

Pros:

  • Great assortment of equipment
  • Friendly community atmosphere
  • Helpful and attentive staff
  • Specialized rooms like basketball court and cycling room
  • Well-maintained locker rooms and restrooms
  • Extended hours of operation
  • New equipment
  • Good customer service from specific staff members
  • Family-friendly environment

Cons:

  • Concerns about cleanliness
  • Inconsistent customer service experiences
  • Issues with guest pass policies

Location / Contact

Rating Stats

3.8

out of 5.0

4 reviews
5.0
1 reviews
4.0
1 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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I love this place! It’s such a wonderful community. The customer service is unmatched. Trent the general manager is such a great example of a fierce leadership.

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My gosh. And here I thought food qualify was the only thing being affected by COVID. Let me tell you this used to be clean and chill atmosphere gym. Now it became a crowded dirty gym. Locker are always being broken into. Showers are disgusting and smelly. I had found poop on them gross 🤮. Overall a low quality gym now. Do not recommend and will be looking for better alternatives. As this became a $10 per month. Which lower it’s standards and quality

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The layout of the gym is great. The assortment of weight machines, free weights and cardio machines is great. The staff and house keeping crew are attentive. I enjoy the friendliness of the early morning members. Everyone is welcome here. It is a family atmosphere.

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I've been a loyal paying member af LA Fitness for 6 years now, without ever missing a payment, I went overseas for a few months and had my debit card hacked and had to cancel it. Obviously I wasn't making the payments to the gym. Soget back and explain the situation and apologize. I pay for the 3 months to get my membership back to even($100) Then I scan in my card and am told that 1 have to pay $60 more to get my membership back. I explain the situation to their finance dept and they say that they can't do anything. I have never missed a payment in 6 years and when I finally do they treat me like a crook and not only that but they also try to scam me. LA Fitness are scam artists, DO NOT GO THERE! They couldn't care less about their customers. They just want your money and don't care about anything else!

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Had an unbelievable experience today at broadview square LA Fitness. Wanted a guest pass for my son so we can workout together. The mgr. Trent Carr not only would not give me a guest pass, he was rude and argumentative. he Indicated my account since 2014 didn’t allow for a guest pass. I stated as a long time customer that was all the more reason to accommodate me since I was a long time customer. He then stated there were customers that didn’t have the grandfathered account I had and whom paid far more than what I pay. I retorted “why are you speaking about what other members pay, I’m a member as well and long time paying member at that”. Second incident this so called mgr was rude and unprofessional. What he doesn’t know is my fiancé has had guest passes for her mother and friend consistently. He was willing to give the guest pass today if he could charge my card $20 for one day. My son and I LEFT, went to his gym membership at Planet fitness and there was absolutely no issues getting a guest pass. SMDH

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This gym is a vibe! I went to work out during a community event and ended up dancing with the Mayor! Trent & company's positivity energized my workout.

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This gym is way better than the “signature club” in Tinley park. All the equipment is new. Locker rooms/restrooms are clean! Beautiful basketball court. Super dope cycling room! And the bigger sauna is a huge PLUS! I just don’t appreciate how all the weights and plates are thrown around the entire gym. That’s the only one thing tinley park does better with, is putting away the weights. The hours are also way better than Tinley park. Love this place I wish it was closer to home.

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I love this gym! If you’re looking for a new gym, this is the place for you. Jermaine was so wonderful, really helped me find the perfect plan to meet my fitness goals. Please ask for Jermaine when you come in! :)

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Lately, I haven't felt Covid-19 Safe there. My worries are simple please put the spray bottles & paper towels in the front of Gym. They did that in the summer and stopped doing that in the fall. The workers try hard to keep this facility clean but it's up management to protect their customers.They should have the front desk work in keeping the gym clean and safe instead of having the front desk attendants being onThere cell phones constantly. That doesn't look good for business or getting futuremembers.. instead They can be walking around the gym making sure it's a safe environment with cleansing bottles and paper towels in areas that will benefit the customers.

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As good as this place can be for exercise, let me give you a couple of things to keep in mind before you head out to visit.Like i said, good place for a workout! The cleanliness of this place is absolutely questionable. There's only two people cleaning this place, and the night cleaning crew (if there's one) doesn't do much. But a lot of this mess can be easily blamed on its members, who lack an absolute fraction of etiquette, good manners and common sense.The men's room is filthy, water and sweat on the counters, and you probably be thinking… Well, that's normal! Let me tell you the rest. There are members who think is cool to put used condoms, used Band-Aids, used paper towels inside the soap dispensers people use for showering and more but too much to even list here, just take your precautions, bring your own shampoo, loofah, conditioner, etc, etc. and don't trust anyone, most importantly don't leave your locker without a proper padlock cause if you don't, you'll find it empty when you come back!So, as the commercial used to say; consider yourself warned!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.8-star.

This business has 10 reviews.

The address is: 200 Broadview Village Square, Broadview, IL 60155, United States .

The contact number is +1 708-273-6977

This service is listed under Gym .

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