One to One Fitness, located at Case Western Reserve University, is a premier gym offering a wide variety of classes and top-notch facilities. The gym is known for its cleanliness, friendly staff, and extensive equipment, making it a favorite among its members. With long operating hours, it caters to busy schedules and provides a welcoming community atmosphere.
The gym also excels in customer service, constantly ensuring a clean and safe environment. However, it could use some facility upgrades and tends to be pricey. Despite these minor drawbacks, One to One Fitness remains highly recommended by its loyal members.
Pros:
- Wide variety of classes
- Clean and well-maintained facilities
- Friendly and helpful staff
- Top-notch instructors
- Excellent customer service
- Spacious and open gym environment
- Convenient operating hours
- Great community atmosphere
- Updated equipment
Cons:
- Facility could use upgrades
- Membership can be pricey
- Free weight area limited
Location / Contact
- Address: 2130 Adelbert Rd, Cleveland, OH 44106, United States
- Phone:+1 216-368-1121
- Email:[email protected]
- Website:case.edu
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.4-star.
This business has 60 reviews.
The address is: 2130 Adelbert Rd, Cleveland, OH 44106, United States .
The contact number is +1 216-368-1121
This service is listed under Gym .
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Cuzndr3w
1 year ago
Great gym that takes care of all my needs. Only negative I would say is coming in during guest week(s). Very annoying the amount of people in the gym. Just in the way fake working out, knowing damn well they won’t be back afterwards. Regular paying members should have their monthly fee discounted that month. Cmon 121 y’all already making a killing. Show some love
Yousef Mustafa
1 year ago
Great gym.
Patrick McNamara
1 year ago
Great gym! Clean ,well equipped,not to crowded,friendly staff..
JR Lewars
1 year ago
Thanks for taking time to give us a review! We appreciate it!
Matt
1 year ago
One of the best gyms around. Friendly staff, updated equipment, smoothie bar, easy in and out parking etc….
Stephanie Ford-Maddox
2 years ago
The location was very clean and the staff was very friendly and helpful. Their membership fees are a little pricy for me. And they don’t have a family membership. They just offer single, couple memberships etc.
Gregory Vernon
2 years ago
The instructors are offering a variety of great classes and it is so nice to see so many friends on Zoom every week! I teach four classes each week, and I love seeing all of my wonderful friends! We have all created such a tight bond during this time, and I am proud to be a part of the One to One family!
Cihan Abak
2 years ago
I've been coming here for the past 4 months. all of the equipment is always clean and neatly arranged. plenty of equipment and no waiting lines. staff constantly walking around the gym and making sure all the weights are in place. friendly community. i wish i could take this gym with me to where im moving..
Clemens Burda
2 years ago
1-2-1 Is hands down the best gym in town. I’ve been going for years and it’s only getting better. Highly recommended. Great equipment, free weight room, gym classes, top instructors. Highly professional.
A.M. Byram
2 years ago
My only experience with One to One was attempting to obtain some passes as a new customer to the gym through Bryn, who i believe is a manger. Nearly all of my communication with her was via email. Now given my experience with One to One and Bryn I an forced to review their level of customer service as extremely low. After attempting to obtain some passes and being promised them on more than one occasion and multiple months passing with little to no progress and little to no communication from One to One or Bryn. Despite my numerous attempts to keep her on task and to simply finish what she committed to, I ultimately withdrew my request for the new gym passes. And to no surprise I received no response from One to One or Bryn.In summary One to One has, in my humble opinion a number of improvements to be made to build a better foundation of quality customer service to generate a larger base of satisfied customers.