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Parker Hannifin Downtown YMCA, located in the Galleria at Erieview, offers a range of fitness amenities and services. Members praise the clean and modern facilities, including a large pool area, steam room, whirlpool, and sauna. Various exercise classes, like martial arts, are conducted by knowledgeable and motivating instructors. The atmosphere is family-friendly, with staff who are helpful and attentive. The gym is also taking measures to ensure safety during the pandemic.

However, some members have experienced issues such as broken equipment, sporadic maintenance of the steam room, and unresponsive or ill-informed staff. The parking situation has also caused confusion and inconvenience for some. While the facility itself is highly rated, service inconsistencies are a recurring concern.

Pros:

  • Clean and modern facilities
  • Large pool area
  • Additional amenities like a whirlpool and sauna
  • Wide range of exercise classes
  • Helpful and attentive staff
  • Strong safety measures during the pandemic
  • Family-friendly atmosphere
  • Motivating and knowledgeable instructors
  • Convenient downtown location
  • Low crowd levels

Cons:

  • Frequent equipment issues
  • Uninformed or unresponsive staff
  • Parking problems and confusion

Location / Contact

Rating Stats

4.5

out of 5.0

5 reviews
5.0
2 reviews
4.0
1 reviews
3.0
12 reviews
2.0
0 reviews
1.0

Reviews (20)

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The parking was a little confusing. I couldn't figure out which entrance to go in. But the YMCA was very disappointing. On my 2nd visit in the pool area, there were people sitting around the pool on their cellphones. I rember seeing …

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This place is a joke! Parking is supposed to be free on the weekends. Yet the incompetent staff has frequent difficulty putting the right validation sticker on your parking ticket! Then you have to wait for the building's security guards …

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This is a very good facility clean, and with a variety of great equipment, classes, trainers, swimming, sauna, steam room, Jacuzzi all located in a central area of downtown Cleveland.

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Been coming to the downtown Cleveland YMCA most of my adult life. A beautiful facility that always is so poorly run, hard to believe that there are any members at all. I take group exercise classes that often no instructor shows up for but you don't know until you get there and wait for an instructor. No one at the front desk ever knows anything, they are busy playing on their phones anyway. Good place if you want to work out yourself but forget the group classes, they do not care how they treat the members.

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I’ve been back after the pandemic for 2 months ago I wonder why the steam room is always broken 😞 you call they said it’s working when you get there it’s not working wires are coming out of the ceiling huh safety issue there)🤔 my women locker room isn’t all that clean! I love the staff but it’s always two women there but sometimes they should sanitized the pool area especially on their 15 mins breaks I never seen anyone sanitize the area? In the pool area! I just make sure I’m using my sanitizer I gotta get my workout in! It’s my husband membership!

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I love this gym it's up to date clean and has all new equipment, 2 floors with large pool area.

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The facilities are fine but the staff leaves A LOT to be desired. First off, it took three separate visits for someone to figure out how to sign me up for a membership. Then I later found out they signed me up for the wrong type of …

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Wonderful group of people here. They have been working so hard to make sure everything is safe for us during the pandemic. I really enjoy the highly motivating and very knowledgeable instructors running the fitness classes. The pool is beautiful. The equipment is cleaned regularly by both the members and the amazing staff. Love coming in!

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This is a good facility. Very clean. Group rooms are open when not in use. The parking deck is a big issue. You're not covered if your leave time is over two hours from your parking time. They don't tell you that when you check in. I had to …

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The staff members are extremely friendly, professional and attentive. They have a lot of great exercise classes, equipment and aquatic programs to choose from. I feel safe going here even during the pandemic.

No reviews yet

Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 4.5-star.

This business has 20 reviews.

The address is: 1301 E 9th St, Cleveland, OH 44114, United States .

The contact number is +1 216-344-7700

This service is listed under Fitness Center .

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