LA Fitness in Clifton, NJ, located at The Promenade Shops At Clifton, offers a variety of fitness options with spacious facilities and multiple workout areas. The gym boasts a range of machines, a pool, sauna, and indoor cycling, with classes led by energetic instructors. However, maintenance issues and poor customer service have marred many members' experiences. Reports of broken equipment, ineffective air conditioning, and difficulties in managing memberships have been significant pain points. Despite these drawbacks, some patrons praise certain aspects, such as group classes and helpful staff members.
If you're considering joining, weigh the benefits against the recurring maintenance and customer service issues widely reported by current and past members.
Pros:
- Variety of exercise machines.
- Spacious workout areas.
- Indoor pool and sauna.
- Diverse group exercise classes.
- Energetic and engaging instructors.
- Less crowded compared to other locations.
- Cycle classes highly recommended.
- Clean and warm pool water.
- Efficient customer service by some staff.
- Good size and multiple areas to work out.
Cons:
- Frequent maintenance issues with equipment.
- Air conditioning problems in workout rooms.
- Poor handling of membership cancellations.
Location / Contact
- Address: 852 NJ-3, Clifton, NJ 07012, United States
- Phone:+1 973-574-4175
- Website:lafitness.com
Rating Stats
Reviews (21)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 21 reviews.
The address is: 852 NJ-3, Clifton, NJ 07012, United States .
The contact number is +1 973-574-4175
This service is listed under Gym .
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Jenisse Alvarez
10 months ago
Love this gym, the customer service is always patient and efficient. Jonathan helped me out with my membership he was great! Glad to be back at the gym!
Detritus
10 months ago
This gym is so bad, I started going here after I graduated from college and couldn’t use the school’s gym anymore. This gym is way worse in comparison. The same machines have been broken for an eternity and its such a shame because I’ve …
Tara DAlessio
11 months ago
I have been a member since it opened and for the last two summers there has been NO air conditioning in the workout room. Last year, they finally put some big fans to try to help but that very little. Today it is 92 degrees. The only reason …
Luz Y PJ
11 months ago
No air conditioner in the studio room again for like 3 year’s consecutive. Promise and promise that it will be fix. Last week I drove 1 hour rushing from work and I had to go out of the room 5 times because I thought I was going to faint. …
Carlos Arias
11 months ago
There are plenty of machines, lots of space, pool, sauna, indoor cycling, and all kinds of group exercise classes.
Julissa Sargo (Paper Gems by Jules)
11 months ago
I love Cycle classes with Barbie H.! She's my favorite instructor and truly brings such great energy to EVERY single class! The music is fun and diverse and totally keeps everyone hyped through the whole class. She's there four times a week so you can definitely make sure to join the fun!
Ian Zipper
1 year ago
A total WASTE of money, the management of this place is horrible and half the machines are broken. Management of this place are the rudest people you will meet, scams you of your money and have no respect when it comes to questions you may …
Brittany Zwier
1 year ago
Came here today for a trial and was super disappointed. More than half of the treadmills are out of service and the one I found that was working kept turning off every 5 minutes. Every other weight machine wasn't working and the ones that weren't marked for repair were either missing parts or had bad cables that felt sketch to use. The whole place felt grimy and unclean, especially the pool and locker room areas. It doesn't feel like anyone is maintaining this gym at all. I've been to the Wayne location and it is SO much nicer, I was really caught off guard by how gross the Rt 3 location feels. I was considering joining but I'm probably going to join another gym and just use my brother's guest pass in Wayne when I want to swim.
Melissa Roman
1 year ago
I enjoy attending the LA fitness franchise gym. The staff is always nice. Of course like any gym they have their peak hours !! But for the most part they have a variety of machines and when something is broken they are pretty fast in putting up a sign to let us know.
Gladston Tavares
1 year ago
Horrible LA fitness location. Been to several locations in NY and NJ and this is by far the worst one. Without exaggeration, more than 60-65 percent of the cardio equipment are not working. Those that are working have issues such as stuck …