Lucille Roberts - Clifton

If I could give ZERO stars, I would. My wife was a member of this gym for SEVEN YEARS. She recently cancelled her membership which was a fiasco in and of itself. Once cancelled, with whatever ridiculous amount of notice that they require, we were subsequently, charged MULTIPLE "pro-rated" fees and dues. The least they could have done is let her know that there would be additional charges but the people that work there couldn't care less. Eventually, for peace of mind, we cancelled the card that they had on file so thankfully, they can no longer steal from us which is what it is; stealing. Finally, we came to learn from others that this happened to them as well, so this is how they operate. SCAM.

Dena and other personal trainers are unprofessional. I was interested in personal training but I am no longer interested due to unprofessionalism and lack of enthusiasm of the trainers. How do you expect to motivate others when you are clearly uninterested yourself? Utterly disgusted by the attitudes of trainers. There needs to be clarity about ownership, business, and customer retention.

I have been training with Gladys the last 3 months and it’s been a great experience! She pushes me to keep going and very encouraging. Feeling stronger and healthier already 😊 …

I loved being part of this gym. I’m going to miss every single person there. The instructors and the administrative ladies are awesome, super kind, helpful and respectful. I wish there were more Lucille Roberts around NJ

I have been training with Dena since June, she not only helped me and motivated me to be healthier but also made appreciate exercising. Dena is so motivating and encouraging! Always happy to help anyone. The entire facility and staff are great but must say Dena is amazing!

I am a member at Lucille Roberts for a while now and believe me it's an excellent place to be at. Right from the manager ( Ms alicja) , Ms Annie , the staff at the desk and the super professional trainers , everything in one package. Feels like family here . I highly recommend Zumba classes with Ms Eve and Ms Deborah. Neat and clean place with personal training sessions too. Had an interactive session with Ms Dena and she is also so good at understanding your goals. Three cheers for the whole team!!!

I train with Dena twice a week and in addition to her being enthusiastic she's funny as ever! Dena does talk and laugh with her clients that's how you build a relationship with your clients. One of the things I like about Dena is her training style is not generic it's catered for that specific client.I'm happy to see that the gym is Continuously making improvements!

I came in person to cancel my membership and personal training. Fast forward a month later I check my account to find neither memberships were cancelled. I visit the gym to discuss with them they apologize for not cancelling my membership and will try to refund. However, they have billed me for a personal training which I have requested to be cancelled. I have been charged multiple pro rated fees and dues that were never mentioned to me. This is not a fair way to conduct business.

I am not a physical fitness junkie but know I need to be in better health/shape. I joined a few weeks ago and have gone 4x/week. Lots of cardio machines and a large class space. ALL ages, races, sizes represented in the members. I appreciate my trainer, Angela, for her positivity and solid explanations and support. It’s worth the cost. Plenty of parking in a large shopping center.

AMAZING GYM, AMAZING WORKOUTS! The staff here is incredibly friendly and extremely qualified. All the trainers are super nice and take an interest in you no matter what fitness level you’re at. Awesome music and very clean. Such a family vibe as soon as you walk in the doors My first experience with a Personal trainer for the last 5-6 months, her name is Debbie and I have not been disappointed. She’s an Excellent personal Trainers who really care and goes above and beyond to help you achieve your goals. Debbie knows how to push you to the limit in the best way possible with your workouts. I’m already seeing a big change in my energy levels and body.I love this place. I highly recommend this place to all my fiends and family.