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Volusia Academy of Gymnastics & Dance offers a range of gymnastics and dance classes for children. The facility has dedicated staff who have a passion for dance, providing a nurturing environment for young dancers to grow. The academy also hosts day camps which are beneficial for working parents.

However, there have been multiple complaints about unprofessional behavior and poor customer service. Some parents reported issues with class schedules, lack of supervision, and unsuitable customer policies during the pandemic. The academy has seen mixed reviews, indicating room for improvement in certain areas.

Pros:

  • Passionate and experienced dance instructors.
  • Great facility for gymnastics and dance.
  • Camps available for working parents.
  • Positive environment for passionate young dancers.
  • Good learning experience for kids on the dance team.

Cons:

  • Unprofessional staff behavior reported.
  • Poor customer service and communication.
  • Concerns about the safety and supervision of children.

Location / Contact

Rating Stats

3.6

out of 5.0

5 reviews
5.0
1 reviews
4.0
4 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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One of the coaches is mean and disrespectful to the kids

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My daughter has been going to VAGD since she was 5 years old. She loves it. For those parents that work, their day camps on days that there is no school is a life saver.

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I called last week to find out about dance or gymnastics for 2 year old and was told she could do gymnastics Wednesday from 5-5:30. Not once did they mention it’s a mom and me class till I showed up today and no one greeted us, people walked by us and smiled never said a word to us. I had no idea where to go. It was past 5 and people were just looking at me. I asked where to go and the lady just really could care less. Needless to say I walked out and left.Super disappointed. I was really excited but this just really ruined the experience!! Do not recommend!!!

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Paid for costumes for a recital that was supposed to happen in May of 2020. Due to corona virus that was cancelled. Due to corona virus I did not wish to enroll her back during times when the virus was spiking. Apparently they went on with the show in August and now I've been told I do not get my money back. That is poor customer service. It is not my fault there is a pandemic. I would not make people pay for something they did not get. I wouldnt take my dog this place. Was ready to enroll her in summer camp but I'd rather give my money elsewhere to people that deserve it.

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Both of my girls have been dancing here for about 5 years. They love their dance instructors and have learned so much, especially this past year being on the dance team.

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We have had our daughter at Volusia Academy for 5 years. The staff truly love what they do and that makes all the difference. This is definitely the studio for kids who have a passion for dance.

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SORRY THE NUMBER YOU DIALED IS BUSY.Great dance instructors, great facility. Get new phones guys. Call waiting is like 30 years old.

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Just left this place and I'm livid! First of all the instructor for my daughters age act as if she didnt want my daughter in her group,putting her off on another instructor. I sent her back to this particular group because my daughter has no experience, which brings me to my next issue. She had them doing front rolls or whatever they are called and not paying them any attention! My daughter damn near broke her neck because she HAS NEVER DONE THIS BEFORE! After she tried again and twisted over on her neck that was it. I got my child the hell up out of there. She wasnt hands on enough and i wasnt willing to watch my child get hurt.not the place for inexperienced kids!

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This place is horrible told them my daughter was leaving and they were rude to her after that so unprofessional it's bad enough the owner was accused of looking at the little girls. how he owns fit club and is a partner in the creative arts daycare is beyond me.

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After 5 months of taking my daughter to this gym, we have decided to leave. While she has a great time, the staff isn't very professional, classes never start on time and/or end early and instead of fixing the problem, they just shorten official class times. I'll take my business elsewhere!

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 10 reviews.

The address is: 565 S Lakeview Dr, Lake Helen, FL 32744, United States .

The contact number is +1 386-228-0917

This service is listed under Gymnastics Center .

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