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NJ Fitness, located at 498 Main St, City of Orange, NJ, offers a range of fitness classes and facilities. The gym is open every day, providing flexibility for members. While the gym features standout Zumba classes and informative staff, it struggles with consistent customer service and maintenance issues. The cancellation process is notably cumbersome, as per various customer reviews.

Some members appreciate the padded flooring in exercise rooms and the friendly personnel. However, significant complaints include unsafe parking, cleanliness issues, and frequent overcharging. Ensure you weigh these aspects carefully before joining NJ Fitness.

Pros:

  • • Open every day with flexible hours.
  • • Informative and friendly personnel.
  • • Padded flooring for low-impact exercises.
  • • Standout Zumba classes.
  • • Large gym space.

Cons:

  • • Difficult cancellation process.
  • • Poor cleanliness and maintenance.
  • • Unsafe and dark parking area.

Location / Contact

  • Address: 498 Main St, City of Orange, NJ 07050, United States
  • Phone:+1 973-677-1096

Rating Stats

3.0

out of 5.0

7 reviews
5.0
1 reviews
4.0
2 reviews
3.0
0 reviews
2.0
0 reviews
1.0

Reviews (10)

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THIS GYM IS A BIG SCAM!!! DO NOT JOIN WITH THEM, there phones don’t work I Signed a 1 year contract with them and half the time they didn’t have a UFC instructor. Now my contact is over they telling me I have to write a letter stating why I want to stop going to the gym. Wrote the letter they said that they have received the letter but because I didn’t put a sticker on it they can’t accept it. Mind you there HR department is in the room behind them. SCAMMERS!!!!

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Will not let me cancel my membership… haven’t been there in over a year.. I cannot get in touch with anyone, the phone doesn’t work, went in and spoke to someone said they would stop charging me and gave me the managers number .. manager said I wouldn’t be charged further , but I was still charged the following month.. horrible service, bad business and does not care about members

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It's a big place for fitness that is open every day. The Zumba class is off the Chain in a room with padded floors for low impact exercises. Personnel are friendly & informative. Parking lot is a little remote so be mindful.

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This gym is disgustingly horrible. DO NOT JOIN THIS GYM. The place is super dirty, some of the employees barely speak English and they don't assist with anything ever. The manager is a young guy who basically bought a gym to profit of of people. The parking lot is dark, full of glass and is shared with other used broken down cars. They won't let you out of your contract because they would have no customers. DO NOT JOIN THIS GYM.

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DO NOT join this gym, If you choose to move away they will still charge you for 1 year agreement. Cancel your credit card or close your bank account they are horrible. Yes and they want a letter and proof that you have moved. I guess they are owned by the mafia. Who does that!!! No wonder why your gym is always empty. Keep this up and you will be closed for ever.

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I had a gym membership with them two years ago. Just read all the reviews below for them going after you when you cancel and they make you send a hand written certified mail letter to cancel, is this the 1990s? I wanted to cancel the membership because the location is not good, the parking lot is not safe for you nor your car at night and theres a smelly Fish restaurant i could get smell every time I'm in the small unlit parking lot. The manager immediately became unfriendly to me when I wanted to cancel and make the process difficult. You're better off paying the extra 30 bucks enrollment and 5 extra per month and going to la fitness in west orange. The location, people, parking lot and abundance of street lighting and parking make it many times better and safer. Believe me I've been a west orange resident for 20 years.

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Gym was terrible. Only joined because my friend wouldn't go anywhere else. Cancelled 6 months later. The to cancel they require u pay 2 months and send a letter certified mail, wait for a reply, and then maybe it's cancelled. I just blocked them on my Amex.. Gotta call today that 5 months Of payments were in collections. Never gona pay that. Worst ethics for a business I have ever seen. Your gona charge a no contract customer for 5 months of unused service? Good luck. Never go here, this place should be shut down.

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This is possibly one of the worst guns in the Area. For the price you can possibly be anywhere else. There's always a issue. No air, no paper towels, broken machines, missing padding, broken windows ( and I completely mean broken. Not cracked, I mean broken as in someone through a bolder through them). Not of these things have been fixed since I joined last September. There was once blood on the bathroom floor for days. It didn't get cleaned until I asked the young ladies at front desk to clean , whom btw is very nice. And to top it off you pay for everything extra... I can go on for days but I can't wait to be out my contract. Totally not worth it!

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It is not a great gym. There is always an issue of being over charged, the classes are randomly cancelled, the equipment is not maintained well, and the space is too small. The only thing I do like is the trainers/instructors enthusiasm. Once my subscription is over, I will not be returning.

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Bathrooms were always dirty, small work space and for the prices that they charge, you'd think they would have done maintenence to the place. At one point the ventilation was terrible and I felt like I couldn't breathe. There are holes in the wall from last year. Only went there for the convenience of the location. Other then that, I was very happy to leave and I do not recommend anyone doing a contract with them. Just pay monthly is this is your gym of choice.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.0-star.

This business has 10 reviews.

The address is: 498 Main St, City of Orange, NJ 07050, United States .

The contact number is +1 973-677-1096

This service is listed under Gym .

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