Fitness Connection

Don't give them your bank info these guys are thieves I quit going in December they started charging my bank stealing money out of my account in March because my ex who is in the military got deployed she did a stop payment on her account so they automatically started stealing money out of my account to pay for her without my consent I had to go to my bank and get them to retrieve my money and do a stop payment because they refused to help me at customer service and refused to give me my money back and refused to give me my money back terrible customer service.... aren't even going to try to help you. I was going to actually go back but I changed my mind after this experience I've got anxiety just thinking about dealing with them. And this is the third time that it has happened after I canceled my membership they always kept on stealing money out of my account they would refund me if I caught them within a month or two but I quit checking thinking I was in the clear.. ended up having to do a stop payment with my bank which cost me $35 just so they couldn't steal from me anymore because they refused to stop taking my money out to pay for my ex's delinquent account

Gym membership is extremely predatory. Refuses to cancel and continues to charge account on file. Even after 30 day cancellation notice. Apparently has only one customer service employee because ive spoken to the same one every time. Been trying to cancel for a year. Customer service employee extremely unprofessional.

I would love more space, for women, in the free weight workout area. Most of the time, it is men using it. Being the only woman is not nice, hahaha. Of course, it also depends on rush hours. There is a women workout room. I am not too in to small rooms. Overall, I am happy with the personnel, equipment maintenance, and amenities.

Gym is great place to go to for all kinds of exercise. I just recently canceled my membership that I've had for almost a year. My only problem was with the basketball courts, which was the only reason I signed up for a membership in the first place. I know the gym can't make members pass me the ball. I'm just not going to pay extra or the premium amenity prices to be iced out. Sorry, but it just wasn't for me. Still a good gym if you have friends that you want to play basketball with and/or do some personal exercise.

Two star rating for the only two things that are good. It's a good sized gym, and it has decent equipment. The main complaints are that rules are not enforced here whatsoever. The rules are clearly stated across the gym and people do not follow them. Excessive slamming weights, not cleaning equipment, breaking equipment, personal speakers blaring, guys not wearing shirts, constantly having to go around someones tripod with their phone recording themselves, egotistical people just not caring for others around them, I could go on. I have not seen a single staff member walking around re-racking weights, taking care of equipment, telling other people to take care of the equipment, nothing. Every single one of them stand up front and let's the gym run itself. Even the personal trainers walking around don't say anything when they are on the gym floor. They will walk right past a group of guys with their shirts off and not have a care in the world. Why have rules if you don't enforce them? Don't believe me? Try out their 5 day free trail and see for yourself.I'd pay a normal $30 a month to go to a gym with a better, more caring, staff any day.

Hi, I go to this gym quite a lot. It is definitely my favorite out of the three I have tried in town. Incredible size and diversity in machines. Today I went in and brought one of my good friends who I did competitive dance with. She was curious about the gym and I wanted to show her around and exercise with her. When I went in to ask about the guest policy I was told they had to be 18 in order to be a guest or the parent/guardian had to sign up for a membership. I was very confused considering I have brought in friends curious about the gym before under 18 and they have been able to exercise with me that day and have a free trial. Very disappointed in this. They cannot complain about not getting enough memberships if they are doing business this way.

I enjoy going to Fitness Connection. The Zumba class is a lot of fun. I don't get to go often as I usually go in the morning. It would be nice to have an early Zumba class. I am yet to explore a cycling class but it is a bit intimidating for me. I like that they have a women's only work out area. I don't feel judged there and everyone is pretty friendly, I love the variety amount of equipment and that there is a lot of room to explore and learn the equipment. All of the workers are friendly! I would highly recommend this place to anyone. My only issue is the hours...would enjoy more longer hours on the weekends.

It is the only gym that I have ever felt comfortable going to. I am new on my fitness journey and have always had anxiety surrounding the gym. I did the free assessment with a trainer and met Brooke, and decided that having a trainer was something I needed. Brooke is absolutely amazing! She motives and encourages me and pushes me to give everything and more. If you are thinking about adding a personal trainer to your gym routine, I 100% recommend Brooke! She goes above and beyond! I come here and do my workout and feel comfortable and welcome no matter what area of the gym I am using. My daughter's love the kids area and the kids area hours cater to those who want to work out in the morning and those who prefer evenings

Very nice gym.. I've never been and it was dirty.. sauna I absolutely love it. Some of the equipment could use a little work done to it (cushions torn). All and all I would recommend Fitness Connection to my friends ❤️

So far it's been an amazing experience at Fitness Connection. It's a new facility so you expect it to be clean and it is. It is large in space with an abundance of equipment. The staff is friendly and helpful, I hope it continues as the facility matures.Is refreshing to see people from all walks of life coexisting on the pursuit of health, fitness and well-being. The music is loud, I think that is helpful because the facility is so large, I don't mind it but if you're sensitive to the noise make sure you have a good set of earbuds/headphones.There seems to be some confusion about exiting the facility, there should be signage to keep the traffic flowing.I wish there were more adjustable benches, an additional bench is need in the women's area, currently there is only one. Hopefully management will make that improvement.They sell products but they do not accept Apple or Android pay at this time, adding that option would be a nice addition.The vibe is nice, I look forward to my next workout.Update 9/6/2021. I don't know when it happened but I noticed there are now two benches in the ladies workout area. I know that all requests cannot be honored but it's nice to know they are listening and doing what they think is feasible to accommodate gym users.Update 4/18/2022. I'm still enjoying my experience, probably because I've built a gym family, especially those I see 6 days a week. However, I'm displeased with the number of machines that says out of service and the laundry of time to get them functional again