LA Fitness in Fishers, IN, offers a range of amenities, including a hot tub, racquetball courts, and yoga classes with excellent instructors like Jamie. The gym provides a welcoming environment with friendly staff, reliable Wi-Fi, and a recent redesign. This location is convenient with spacious layouts, making it a popular choice for the local community.
However, the gym struggles with outdated equipment and cleanliness issues. Several machines are broken, and the facility lacks proper cleaning supplies. Customer service can be poor, and the membership cancellation process is cumbersome. These factors may detract from the overall experience.
Pros:
- Friendly and professional staff.
- Convenient location.
- Spacious and well-laid-out facility.
- Reliable Wi-Fi.
- Recent redesign.
- Excellent yoga classes by Jamie.
- Hot tub and racquetball courts available.
- Response to customer feedback is timely.
Cons:
- Outdated and poorly maintained equipment.
- Lack of cleaning supplies.
- Cumbersome membership cancellation process.
Location / Contact
- Address: 11752 Cumberland Rd, Fishers, IN 46037, United States
- Phone:+1 317-436-0013
- Website:lafitness.com
Rating Stats
Reviews (11)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.9-star.
This business has 11 reviews.
The address is: 11752 Cumberland Rd, Fishers, IN 46037, United States .
The contact number is +1 317-436-0013
This service is listed under Gym .
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Jorge Senisse
11 months ago
Yesterday, I invented a guest to go in with me. But the front lady didn't allow her.. my surprise was she as a manager asked me 20 for a day go in.. my membership it's 39 and didn't look right.. I show her the add it's on the desk to bring a guest on.. and her answer was my membership doesn't allowed.. after 5 years of membership, I am reconsidering cancel my subscription and prefer to go a place work with better criterial.
Jared O'Dell
11 months ago
Much cleaner and better organized than other LA Fitness locations. Bathroom needed some attention but otherwise good.
Jeffrey Botteron
11 months ago
I typically don’t complain. However, removal of all cleaning bottles for guest use from this facility is simply poor management. There is a need to clean equipment. This need is not taken care of with hand sanitizer dispensers.
Carlie Manges
11 months ago
I feel like this is just the most convienent place for most people to go to workout but the equipment is old, and it's not very clean. I'm surprised they stopped having the spray bottles out that they did when covid was more of an issue. No one sprays down the machines and the spray bottles aren't readily available. This should really be a standard practice.
noah graat
11 months ago
I had so many memberships over the course of my 6year fitness journey and been very pleased. But with LA FITNESS I Had a piss poor customer service experience, they weren’t very transparent about the cost of memberships fee’s. The equipment is very outdated and there’s and the cleaning stations didn’t ever have supplies and hard to find.
Liz W (zizzolizzo)
1 year ago
Several of the machines are broken and have not been attempted to be repaired. This causes increase risk of injury. Ive been there over last 8 months and the no improvements made.
Greg B
1 year ago
Friendly, professional staff. Clean, apprppriately stocked with working equipment conveniently located, reliable Wi-Fi, recent redesign. Team responds to customer feedback in a timely manner.I see you, new management and facilities team. Great work.
Nick Baird
1 year ago
Hot garbage customer service. They design the method of cancelling a membership to be as cumbersome as possible. Their online form REQUIRES me to MAIL them a cancellation notice?!?! Screw that man. We all know you're doing that on purpose.0/10 would not recommend
G
1 year ago
pool doesnt work and they said it will be three months before it gets fixed. I was at another one and they closed it down so if I want to swim I'm gonna have to go somewhere else but you really don't even want to swim there or the Jacuzzi it is kind of nasty.
Anne Long
1 year ago
My husband and I try to attend the Tuesday night 8PM yoga class with Jamie every week. She does a great job of walking us through the poses and challenges us every week! Her style is more power yoga so expect to sweat and get a solid work out in. Jamie is very friendly and welcoming so even if you need to take breaks or modify she is super supportive! Highly recommend checking out any yoga classes taught by Jamie!The facility at LA fitness is also nice. We love working out here, using the hot tub, and taking classes. My husband uses the racquetball courts frequently.