Powerhouse Gym Fort Lauderdale at the Galleria Mall offers a mix of state-of-the-art equipment and a clean, well-maintained facility. The ambiance is generally pleasant, and they provide a variety of machinery and classes, including yoga rooms and group fitness sessions. The staff has received praise for friendliness and good customer service, making the workout experience inviting. The location within the Galleria Mall is also convenient for combining shopping and workouts.
However, recent feedback highlights some issues, such as frequent equipment breakdowns and inconsistent maintenance. Water fountains and sound systems have also been reported as problematic. Additionally, the gym's cancellation policy has been criticized, leaving some members dissatisfied. Despite these drawbacks, the gym remains a solid choice for those who prioritize equipment variety and a clean environment.
Pros:
- Clean and well-maintained facility
- Wide range of modern equipment
- Convenient location in the Galleria Mall
- Friendly and knowledgeable staff
- Varied group fitness classes
- Locker rooms with sauna and extra amenities
- Well-organized and designed layout
- Good atmosphere and lighting
- Responsive customer service
Cons:
- Frequent broken equipment
- Problematic water fountains and sound systems
- Strict and confusing cancellation policy
Location / Contact
- Address: 2544 E Sunrise Blvd, Fort Lauderdale, FL 33304, United States
- Phone:+1 954-376-8864
- Email:[email protected]
- Website:pgfortlauderdale.com
Rating Stats
Reviews (24)
I joined after reading reviews of a bad ac. I was assured it was fixed and it felt cool. But it was a rainy day and I did not work out. The reception is cold. After 5 days or so of working out it became obvious that it was hot and humid. After talking to several guys in the locker room each one attested to the AC being broken for as far back as 7 years and each one coincided with when they joined stating that it never worked. A complaint to the Department of Agriculture was useless. The gym did not even reply. WOW!They told me to complain to Code Enforcement and someone else beat me to it. One person also beat me to getting sick ending up in the ER with a stroke diagnosis. THe gym did apply a horrible solution. They installed humidifiers that shoot cold air with humidity keeping the place now at about 77 degrees and about 80% humidity. IT IS KNOWN AS BEING DANGEROUS TO WORK OUT LIKE THIS. AND MANY OF THE GUYS ON STEROIDS HAVE NO ID WHAT THEY ARE DOING TO THEIR HEART AS NO ONE ELSE DOES. Concerned, I again tried to see the new space we are told we are getting in September and the door was again locked. As I was leaving a construction crew came over and opened the door. They may have just finished the partitions, maybe some need to be installed; electrical work appears to just be starting; floors are not in place; drywall has not started; ac duct work was just starting. With 43 years experience in Construciton Management and from the looks of it and the slow progress, this will not be completed until sometime in the first to second quarter of 2027. Meantime our lying sales staff keeps telling everyone that we are moving in September of this year and that they saw the space themselves. Wow. We do not need a new gym but a new staff that is honest and can do a simple ac repair to our current space.
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.0-star.
This business has 25 reviews.
The address is: 2544 E Sunrise Blvd, Fort Lauderdale, FL 33304, United States .
The contact number is +1 954-376-8864
This service is listed under Gym .
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Henry Post
3 years ago
Zero stars if I could. Moved away 10 months ago, and the staff processed a hold instead of a cancellation and has been charging me ever since. When I realized, they refused to process a refund and are now trying to charge a cancellation fee …
Alec McCarthy
3 years ago
Unfortunately over the past several months this gym has gotten to a point where I would not recommend it. At one point, there were 7 broken pieces of equipment, the longest of which took several months to repair. The seat covers on several pieces of equipment are torn. Mirrors are broken. Sound system is broken. Water fountain is broken. Now, 2 of the 3 bench presses have been moved to the spin room where spin classes and personal training classes take place. You cannot enter the room to bench. The trainers literally tie the doors shut to prevent anyone from coming in. The gym is exceptionally crowded and the broken equipment + moving machines to unusable spaces have made the cons outweigh the pros for the premium membership prices.
Rachel Raab
3 years ago
Powerhouse gym is in a great location in the the mall. It's great because you can shop before and after they have an amazing locker room with a sauna. They also have a large variety of equipment and lots of sanitation wipes to keep all the machines clean they have fridges with protein drinks and apparel for purchase. They also have a yoga room with smaller weights. There are trainers available per request
Giorgio V
6 years ago
This gym is fantastic. I was on vacation and needed a spot to work out. I arrived at the place and read some google review to make sure I knew how to enter this location and avoid the mall. I was easy to get up to. They gave me a day pass …