Life Time

Definitely needs better customer service. Walked in to get a tour and a price never been here before. The lady at the counter lead with price and I asked can I know what it all comes with. It was very rush Definitely just wanted me out of the club. I get it is Saturday and they’re checking a lot of people in. But I’m trying to buy a membership here. It’s very frustrating.

It’s an okay lifetime but my main issue is the basketball court is always occupied with kids why doesnt management use the designated kids room or the smashball courts instead the kids are affecting paying customers that want to shoot hoopsEdit:lol the complain change just lasted for a day it’s back to kidtime again instead of lifetime

I had the misfortune of joining Life Time, and it has been nothing short of a nightmare. Firstly, their so-called "guest policy" is a complete joke. I invited a friend to check out the gym with me, and they were immediately bombarded with pushy sales tactics. It felt like we were being harassed rather than welcomed.To add insult to injury, Life Time has a knack for tacking on extra charges for every little thing. Want to use a towel? That'll be an additional fee. Need access to certain amenities? You guessed it, more money out of your pocket. It's like they're trying to nickel and dime their members at every turn.But the cherry on top of this disastrous experience has been the abysmal customer service. The staff at Life Time are completely apathetic and unresponsive to any concerns or issues. I've tried reaching out multiple times, only to be met with indifference and a complete lack of accountability.Save yourself the time, money, and frustration by avoiding Life Time at all costs. There are plenty of other gyms out there that actually value their members and provide a decent experience. Life Time is a prime example of how not to run a business.

We are a family of three with an elementary kid and I’m have been really impressed with the club. The kids program is robust and has something for every kid. The birthday parties, arranged by Regina, are top top. Love the Pilates program, in particular Kristen. I’ve been doing Pilates all my life and have learned so much from her in a short period of time, which has carried over to all my workouts. Top of the line trainer! Outdoor pool is awesome and there is currently karaoke on a Saturday. Kids swim program is also way above expectations! Lots more, come check it out. Really can’t beat services for price. Nothing else like it.

In the past this place has really irritated me. However the family locker rooms are finally being locked for single adults and the kids center has GREATLY improved over the last 6 months. We just had a birthday party here and aside from the online form not going through, everything was so amazing. They took care of food and set up and clean up. They played games and hung out with the kids at the bounce house. It allowed the adults to relax a bit and chat and not worry about the kids as much. The price was reasonable since there was a bounce house and the gym was reserved. They really seem to enjoy the kids!

I’ve been a member for just over a year. I’ve belonged to a number of gyms over the years. Lifetime Garland has been wonderful. One thing I really appreciate is the staff, especially have enjoyed working with Mason Pantojo. He has always been friendly and helpful.

I have had a great experience here. My only complaint is that I wish there were more activities for kids throughout the day because my kids quickly lost interest when we would barely miss a planned activity.Other than that I love the variety of adult classes, although my work schedule keeps me limited I feel like I'm getting a well balanced work out and learning a lot about form and how certain exercises are helping me.I do wish all the classes were free but it isn't the end of the world for me since the ones I do are included in my membership.If I ever get the confidence to go use the machines on the floor it'll be thanks to all of the amazing trainers and coaches teaching these classes.To address some other reviews, I was given a thourough explanation of policies, especially in regards to membership fees. When I canceled my families memberships I wasn't surprised by the process.It is pricey but I get my monies worth for the time I spend here.

If you do not have a membership you should really consider getting one. The staff is so very nice. The facility is always clean and welcoming. The hot tub and pool works wonders on joint pain. And if you want to buff up or tone down upstairs workout facility is your place. Go ask for a tour. They love giving tours.

They have an indoor water slide but most of the time it's not on. Even when the hours stays its on and there aren't many kids swimming, they refuse to turn it on. It's very disappointing for my kid when the hours and time don't match to what's actually going on at this locaton. I got this membership for myself and my child, but it seems that he can't enjoy the amenities that I'm paying for often. Very annoying!

We've been members here since 2005. Great employees, equipment, lockerooms, pool area, etc. everything is clean and organized and well looked after. This is definitely a top tier gym. I recommend this place .