Snap Fitness 24/7

Gym looks tiny dirty with half broken machines, can’t get ahold of anyone of owner of employees on the phone

Been going to this location for about 4 years. Always clean and not too busy gotten to know several people. Has what you need on your Fitness journey

Great equipment, super clean and as a female I feel very safe working out any time of day/night.

The best Snap Fitness in Grand Rapids. Has 2 full cross over cable sets, 2 squat/bench racks plus a Smith machine. Full dumbell sets 5-100lbs. Various other machines and cardio equipment. Gym is always clean and usually not too busy.

I had a billing error that the owner Mark took care of right away. He was prompt, respectful, and provided good customer service. The gym itself had everything I needed.

I accidentally called this location instead of the Michigan St. location and was greeted on the phone with an incredible amount of disrespect from the owner, Mark. He was rude, short, and didn’t let me speak. I understand I called the wrong location but to talk to anyone like that when they are asking a question is appalling. I really hope the owner of this franchise doesn’t talk to members he encounters like this. I have never been talked to like this before from asking a simple question politely. I’m very glad to be canceling from this franchise. Would not recommend.

Gym experience has definitely gone downhill here since they downsized, but it has what you need to get your workout in… very busy with gymbros from 4-7 PM.

Just started going to this one over my lunch break. Haven't met any staff yet, but the facility is unique in a good way. Aar first glance it looks like a smaller, cramped place. But it has four rooms - a very large space for free weights and stretches. It has four restrooms as well, which is a huge plus compared to other Snaps nearby.I wish there were more drinking fountains, but that is a very minor complaint.

The gym has recently come under new ownership and the owner is doing a great job reimagining this gym and what is should be. He's bought new equipment, and reconstructed the gym so that it appeals to those just beginning their fitness lifestyle and those who are years into their program. What has impressed me most is that he's looking for ways to continue to improve and is asking his customers what they want. I highly recommend this gym - it's easy to get in and out, and has almost everything you could want at the right price.

I've used mostly this location for about 3 years. It is clean and the staff is friendly. The equipment is kept in good working order and there's sufficient variety to keep me from getting bored. As some reviews have mentioned, it's a rather small gym and the cardio equipment in particular tends to be crowded together, but I've never found that to be a problem. I've considered switching to the Y, but the monthly fee at Snap is much less, so the value has kept me there.