Snap Fitness Poquoson offers a 24/7 gym experience at Wythe Creek Plaza, making it convenient for early birds and night owls alike. Members commend its cleanliness and well-maintained equipment, ensuring a pleasant workout environment. The gym also provides a variety of machines, aiding in a comprehensive fitness routine.
However, customer service seems to be a recurring issue, with numerous complaints about unresponsiveness from the management. Several members have also experienced difficulties in canceling their memberships, raising concerns about the business's operational efficiency.
Pros:
- Open 24/7
- Highly clean facility
- Wide range of machines
- Convenient location at Wythe Creek Plaza
- Never crowded
- Friendly owner (as per some reviews)
- Perfect for all fitness schedules
- Up-to-date equipment
Cons:
- Poor customer service
- Difficulty in canceling memberships
- No regular staffed hours
Location / Contact
- Address: 475-G Wythe Creek Rd, Poquoson, VA 23662, United States
- Phone:+1 757-659-0074
- Email:[email protected]
- Website:snapfitness.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.8-star.
This business has 10 reviews.
The address is: 475-G Wythe Creek Rd, Poquoson, VA 23662, United States .
The contact number is +1 757-659-0074
This service is listed under Gym .
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Josh K
1 year ago
Never seen a rep working the floor not has anyone answered the phone. Easy decision to not join.
Brice Duncan
1 year ago
I was trying to attend this gym but the manager never got back to me. After reading the reviews I will be taking my business elsewhere! Very unprofessional not responding to any of your many negative reviews. Maybe learn how to run a business before opening one 👍🏼 …
Krista Jennings
1 year ago
Whoever owns the facility has never returned phone calls or emails. Also, my son has left many messages and emails trying to cancel and no return calls or messages. Extremely poor way to run a business.
Danny Potthast
3 years ago
Very basic gym, not for the avid gym-goers. Also, they charge an extra month when cancelling your membership. Be very careful to read the fine print under the contract.
James Zimmerman II
4 years ago
Simple and convenient. Machine selection is great, always able to swing in and get some serious movement in for the day.
Ashley Dale
4 years ago
Great gym! Plenty of machines , it's always super clean and never crowded. It's nice to be able to go any time.
yark park
5 years ago
Great gym. Never really crowded. Very clean. Owner is very nice.
Matt Frazier
5 years ago
Owner does not answer the phone or return messages. Attempted to tour the gym for weeks with no response. Tried to sign up for a free pass online but they are only valid during staffed hours (gym has no regularly staffed hours). Finally …
Hunter Hughes
6 years ago
The gym is good, lacking in some equipment but gets the job done. The owner, however, is nearly impossible to reach. I've been trying to cancel my membership for over a month and now have been charged for another month that I have no …
Mike Hutchings
7 years ago
Snap Fitness gym in Poquoson is a wonderful facility! Always very clean and the equipment is up to date. The owner of the gym is always very friendly and does a great job with the facility! Thanks for a great gym to go workout in. Beth