Located at 2250 AL-150, Hoover, AL, Hoover YMCA offers a range of fitness options including a clean and inviting facility, new equipment, and various workout classes. With amenities such as a hot tub, sauna, pool, and child care services, this YMCA strives to provide a friendly and encouraging environment. However, some members have reported issues with customer service and facility cleanliness, raising concerns about the value of membership.
Despite these setbacks, positive experiences with polite staff and engaging classes make it a potentially great option for those in the Hoover area who are looking for a comprehensive fitness center.
Pros:
- New and well-maintained facilities.
- Frequently updated equipment.
- Plenty of workout classes.
- Friendly and helpful staff.
- Clean environment.
- Includes hot tub, sauna, and pool.
- Offers child care services.
- Convenient location.
- Good community involvement.
- Reasonable membership price for the quality.
Cons:
- Issues with customer service.
- Concerns over cleanliness in some areas.
- Some amenities like the steam room and showers need better maintenance.
Location / Contact
- Address: 2250 AL-150, Hoover, AL 35244, United States
- Phone:+1 205-682-1399
- Website:ymcabham.org
Rating Stats
Reviews (60)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.2-star.
This business has 60 reviews.
The address is: 2250 AL-150, Hoover, AL 35244, United States .
The contact number is +1 205-682-1399
This service is listed under Fitness Center .
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Lucy Spero
6 years ago
Thanks for taking the time to give us feedback Lucy!
Christin Dowdy
6 years ago
Great place to swim and excercise!
Kyle Warram
6 years ago
Best Y in Birmingham
Tucker Savage
6 years ago
The lighting hurts my eyes and they don't have 2.5 pounds weights which is all I can lift
tracey hayes
6 years ago
Need to offer more classes at night such as Body Pump.
David Gibson
6 years ago
Pretty great place! Big place, lots of equipment!
Paula Trammell
6 years ago
I have been a member since the Hoover Y opened. The classes are great and the staff is very friendly!
Dana Cole
6 years ago
Love this place! People are so friendly. Came in to look around and joined right away! Great place to have in our community!
Frank Jones
6 years ago
Great equipment, super clean, nice people, reasonable price. What else could you ask for?
De'Michael Overstreet
6 years ago
The staff was extremely nice until today I met the director at the counter. She was extremely rude and unprofessional! She told me my name or my husbands name was not in there system we are new members here this was in fact my 5th time coming to the gym. I explained that we were new my husband is active duty for the military and before now we haven't had any problems. She acted as if I wanted something for free or wanted something specifically from her! I have never dealt with anyone so unprofessional in my life so I asked for her boss number she refused but gave me a number to someone she's in good contact with because their attitudes were the exact same way. She wouldn't give me the correct phone number to speak to someone for their behavior in fact Leigh Allen gave me a disconnected phone number. So I had to basically call around to different YMCA's to get the correct number to speak with the proper authority. I'm currently waiting for a call back! Again Hoover's director and her little side kick Leigh are extremely unprofessional and need to take a customer service class!