Gymnast Factory, located at 2520 Albans Rd, Houston, TX, offers a range of gymnastics programs. Facilities cater to children and competitive athletes with a focus on trampolining. The center features knowledgeable coaches who are typically well-received by young participants. However, operational issues and staff behavior have been raised by some parents.
While many children enjoy the classes and birthday parties, inconsistent professionalism and customer service have led to mixed experiences. Their flexible program offers evening hours on weekdays but remains closed on weekends.
Pros:
- Excellent coaching staff
- Great feedback and support for children
- Competitive trampoline team with national champions
- Full refunds processed when necessary
- Fun camp activities combining gymnastics and movies
- Personalized attention in many programs
- Drop-in sessions available
- Fantastic program and instructors
- Great for birthday parties (with some reported issues)
- Kids generally love the experience
Cons:
- Inconsistent professionalism from staff
- Operational issues like power outages
- Overcrowded classes
Location / Contact
- Address: 2520 Albans Rd, Houston, TX 77005, United States
- Phone:+1 713-527-8753
- Email:[email protected]
- Website:gymnastfactory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.7-star.
This business has 10 reviews.
The address is: 2520 Albans Rd, Houston, TX 77005, United States .
The contact number is +1 713-527-8753
This service is listed under Gymnastics Center .
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Misty Rodriguez
3 years ago
the staff and coaches are awesome and they give great feedback our little girl loves it there and feel so comfortable with the coaches
Terry Bohannon
3 years ago
I needed a gymnast for the weekend, so I got mine made to order here.
Ihor Kolianovskyi
3 years ago
Simple as that.
Alex FlipJK
5 years ago
Total disappointment, despite paying premium ,Classes are overcrowded, and no professional program or plan; don’t wast your money.
Aimee Prause
6 years ago
Just to let you guys know, their attitude is that they do not need your business, they are doing just fine without you. Twice, the employees were unnecessarily rude to me, the adult. I was surprised, and frankly, hurt. They were great with my kids. I pulled my kids out of the camp, they reached out to me to discuss it, we talked, I asked for an apology, but they only once apologized, and it was 'for my experience', not for the rude words & attitudes. They fully refunded my camp tuition. I will say my kids absolutely loved it there, the camp features gymnastics in the morning then a movie after lunch, whats not to love? Just don't anticipate positive interactions with the staff.
Jasmine Amaso
7 years ago
My daughter loves this place. Fantastic program and instructors.
Heavens Life
7 years ago
Blair Dickinson
9 years ago
I love it!!!! I'm on the competitive trampoline team and I absolutely love it. All the coaches are so nice and expect you to try your best. We have so much fun and have multiple national champions on our team. Definitely go here if you love gymnastics. Especially trampoline!
Ta'mya Watt
10 years ago
I give it 3 stars because its not saying how much it costs
Xuan Shirley Li
11 years ago
I booked my daughter's 5th birthday party here for 1/25/2014 to start at 1pm. Apparently they lost power the night before but did not notify us until 15min before the party was set to begin. They were apologetic at the time and offered us a voucher for their open gym night. However they then took 2 weeks to return my $100 deposit after numerous phone calls and a visit in person. In person they were brusque and rescinded the previous offer for a voucher.We'd had a birthday party there before and the kids had loved it but the lack of professionalism and basic common courtesy this time around is inexcusable.**Update: Gymnast Factory has scheduled a makeup party for us on their Friday night drop ins and I know my daughter is really looking forward to it.