LA Fitness

It's a good fitness center. I attend a gym where there's all the stuff that you need.Sometimes this place is very busy.

Machines are in top working order such as their elliptical machines with great availability, no waiting time. They have 4 curved non-motorized treadmills which many gyms do not offer.Well ventilated place. Love the towel service, although extra charge per month. Nice swimming pool and hot tub and dry sauna. Locker room kept pretty clean. This particular LA Fitness is not crowded, at least in the later hours in my experience which is a good thing.

Been here before and it's still a really nice gym. Only disappointment is their relentless march to kill off the racquetball courts. There were a few people who came by wanting to use the one and only court left, but we had it reserved and used the full two hours. Meanwhile, the two converted courts next to it that had been loaded up with Pilates and Stretch equipments and gear sat unused the entire time.I get that these activities must make more money overall for LAF, but was really hoping they would have at least kept two courts. Every LAF I've been to that has done this conversion looked just like this too, with no one in the converted courts but people left wanting to use the remaining court(s). RB isn't dead yet, and people still use those courts for all sorts of activities.

I got a guest pass. Just wanted to go for a day. They pull me to the side to activate it, and say it’s $20 but if I sign up they can do 20 off. I’m talking to sales rep Brandon and we find a deal for $75 and once I go to pay after they take all my info, he says they don’t take cash or Apple Pay. I go to the car to get my card and when I’m back, like a horrible salesman he says, “listen so I just talked to my manager and we can do a better deal for you. It’ll just be 110$”At this moment, they’ve cut 20 min into my workout and now I’m preworkout up to talk to brandon and mark. Manager mark is no help and actually the downfall of the team. I would’ve signed up if he said 150 at first, I didn’t care about the price but the fact they waste my time and change the price when I’m at the checkout is pretty crazy. Anyways, horrible sales reps( everyone’s new because no one works there for more then a year), the gym is always busy, basketball courts don’t have balls, everything besides weightlifting costs more money to do. And people sneak in for free all the time, I was just tryna be respectful to the Buisiness and workout. Oh don’t let me forget , mark is useless. Whatever they payin up… DROP IT🤣🤣🤣🤣

After Cyrus who’s one of the sales people chased me for over a month now I ended up signing for a family package. Signed up yesterday and decided to go in today. Took my son and went in, everything was normal at the check in, one of the kids was getting me in until this guy called himself a manager ‘Sam’ got in the middle of the conversation and Rudely asked me to step to take my picture and for my son he won’t be able to get in because of his age, he didn’t even know what his age is he just looked at him and profiled hime. Then this guy Sam turned and told me “you have an attitude” excuse me how dare you talk to customers like that? Another customer who was listening to the whole conversation commented and said you are correct this is one of the rudest gym I’ve ever been and see. What a shame first day and have a clash with bunch of kids who are running this big gym in Irvine. You put the business in tbe wrong hands Mr. Corporate. I have never seen such rude, people who have no self respect like the one I’ve seen today. What a shame. You deserve 0 starts.

The good:Facility is nice, locker rooms are clean, and trainers are friendly and great at helping with fitness goals. Probably the one of better LA fitness facilities in socal.The bad:Sales people and managers are the worst part of the experience.I got scammed with the personal training sessions. After asking multiple times if the purchased personal training sessions expired, I was told they did not (and verifying point blank if it held true after personal training monthly subscription ended).Then when it came time to cancel, they told me I had 30 days left to use up 20 sessions (or $1400 worth of sessions).I asked them if they could extend availability for purchased sessions. For this they SAID, they'd grant an extra month is the most they'd be able to grant. (They did not, and $700 of my remaining sessions went down the drain).When i confronted them about it, they said it wasn't in the end agreement.Lesson learned: always get it in writing. And don't trust LA Fitness managers and sales peopleI understand contracts and my part for not pushing to get it in writing. But the blatant lying by management was absolutely atrocious, and downright disrespectful.

I recently signed up for a membership and came from using 24 hour fitness. I decided to make the switch since I live close-by. The cost was much higher than 24 hour so I was hoping for more value. I have been a member for no more than a couple weeks and I’m already canceling. The equipment is not taken care of. You would think that the gym would be much cleaner than 24 hour since it doesn’t stay open as long - I was very disappointed to find that the equipment was no where near as nice and in fact was disgusting. If this is a signature location, I’m scared to see their standard locations. There were lines of people waiting to use machines - something that I rarely experienced at 24 hour. When I went to speak with the representative that signed me up, he explained that I am just coming at the wrong time. I tried coming at varying times and my experience was the same each time. I asked to cancel my membership and the rep said he would have to call me the next day. I never received a call. I called in to cancel and they told me they could not cancel over the phone. Worst experience with a business. I advise everyone to stay clear of this business.

LA fitness is a very money hungry gym. I moved away and from California and was not able to cancel my membership. I had to pay for another 6months plus fees till I was back on vacation to walk in-person to the gym and cancel my membership. There was an option to mail in a cancellation but when I asked for help with this no representative was able to provide me with the form or information to do that. Good gym, but a terrible company and terrible policys.

I've been a loyal paying member af LA Fitness for 6 years now, without ever missing a payment, I went overseas for a few months and had my debit card hacked and had to cancel it. Obviously I wasn't making the payments to the gym. Soget back and explain the situation and apologize. I pay for the 3 months to get my membership back to even($100) Then I scan in my card and am told that 1 have to pay $60 more to get my membership back. I explain the situation to their finance dept and they say that they can't do anything. I have never missed a payment in 6 years and when I finally do they treat me like a crook and not only that but they also try to scam me. LA Fitness are scam artists, DO NOT GO THERE! They couldn't care less about their customers. They just want your money and don't care about anything else!

Nice, clean, close to different stores and restaurants. And the area itself looks very safe and fancy.Gym had a lot of motivated people, everyone seems to be wide and work hard.Enjoyed 😁 …