Impact Jersey City

This place is so weird. First of all this place isn’t easy to find they have such a small sign outside. I couldn’t find the place walking around the block. Got in 2 minutes late and the girl looked at me and said there were no spots available. I told her that’s not true because my friends in the class texted me saying there’s an available spot. Then she said there’s only a 5 minute grace period and I showed her my phone showing her it had just turned 9:04. So then her next excuse was that because I’m a new student I’m not allowed to be late at all, and I would have only be let in if I was there earlier.I see multiple reviews about people being denied for being a fewMinutes late. So definitely a staff issue at this point.The only saving grace to giving them a one star is because she agreed to return my class pass points

First time coming to this studio with a friend, spend quite some time find the spot. Walked into the door 1 minute later than the class starting time, the front desk girl said I’m not allowed to join the class anymore. I understand to not encouraging being late but there should be some flexibility. First time student trying to find the spot and being late for 1 minutes then being turned down to class, you will lose customers. The staff is nice and polite but I think your policy should be considerate. Personally I will never try this studio anymore.

Amazing teachers all around and excellent customer service

Clean and quaint studio on the first floor

I joined this gym when it opened late last year and it is the best decision I’ve made when it comes to my strength and health. I had tried a few gyms in the area and none of them worked for me. I love the variety and the environment of this gym. Today I went to the Move with Love special class hosted by Isa and Hannah and it’s so clear how much they both care about the studio and all of the members and attendees. It was an amazing class and that’s saying something when all of Isa and Hannah’s classes are fantastic anyway. I also love really love Barre with the owner, Caroline.I’d recommend this gym to anyone and I’m really glad I found it

Impact JC is becoming one of my favorite places! I have been to all the Impact studios and I'm so happy this one opened and is walking distance from downton JC and especially the lightrail. I'm happy to report that this location is no different than the others: welcoming environment, great teachers and killer workout. Added bonus: Alfafa's opening a JC location next door...can't wait until this location becomes my one-stop-shop for a healthy lifestyle

I love that Impact has variety in class types and a community feel with challenges! All the coaches have been a joy to be around. Great new studio in JC!

Big fan. Clean and friendly. Isa was great. Super motivating I highly recommend. I was very sore. This was the fitness that JC needed.