Orangetheory Fitness in New Lenox, IL offers a dynamic gym experience ideal for all fitness levels. With enthusiastic coaches and a welcoming atmosphere, members enjoy challenging and fun classes. This gym has received high praise for its supportive community and motivating staff, making each workout session invigorating and enjoyable.
However, some members reported issues with customer service when freezing accounts and navigating to the gym's location due to incorrect mapping. Overall, Orangetheory Fitness fosters a positive fitness environment despite some operational hiccups.
Pros:
- Motivating and enthusiastic coaches
- Fun and challenging classes
- Great atmosphere
- Supportive community
- Encouragement for all fitness levels
- Helpful front desk staff
- Consistently good workouts
- Convenient location near Jewel complex
Cons:
- Poor customer service regarding account freezes
- Issues with Google Maps leading to wrong location
Location / Contact
- Address: 2081 E Laraway Rd, New Lenox, IL 60451
- Phone:(815) 669-1800
- Website:orangetheory.com
Rating Stats
Reviews (10)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 10 reviews.
The address is: 2081 E Laraway Rd, New Lenox, IL 60451 .
The contact number is (815) 669-1800
This service is listed under Gym .
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Kevin Palmer
1 year ago
Emma Z
1 year ago
I was doing well with new Lennox orange theory ! Actually was very happy there for a year straight . The minute I asked to freeze my account for delivering a baby , they called me almost weekly to tell me there would be fees. The last call was the most disturbing from a manager named Dylan I told him I would still need clearance from my doctor and I was traveling for a month to another country and planned on coming back to Orange when I return , he was very RUDE and begun to speak about fees and was being sarcastic about my trip. When I told him I didn’t feel comfortable being rushed without clearance from my doctor , he hung up on me while I was speaking! Rudeeeeeeee wow
Dario Grayson
2 years ago
Highly recommended! I love this place so much. From the front desk people, to the coaches and a great atmosphere with other members. If you're not working out here, are you really working out?
Trisha Holder
2 years ago
I love this place! The classes are so fun and challenging! There is so much encouragement and enthusiasm regardless of fitness level.
Lisa Ritter
3 years ago
David Urech
3 years ago
Nice staff and another good workout
Andrew Olson
4 years ago
Jackie A
4 years ago
Great club! First week opening and had Kim as a coach, she’s awesome and motivating!Only thing is, I put the address in google maps and it took me to a residential area. It is near the jewel complex.
S Ml
4 years ago
First class of the grand opening and first 5am class for me ever. Loved it! Great staff and coach!
Denise Julian Hernandez
4 years ago
Coach Emma definitely keeps me motivated!!