10 Fitness Jonesboro

I WAS a member of this gym for over 15 years. James (Lex) Owens. Recently I had to get a new circle code. The thing you put on your key ring. I didn’t have my key ring so I just stuck it in my pocket. They also gave me a wristband. That night I worked out and must have lost my circle code at the gym. Two days later, I couldn’t find my circle code. I did not know it was lost at the time, I thought I had left it at the house or in my brothers car, so I used my wristband. It didn’t work. I called the number. Talked to a guy named Joshua that said I “shared my wristband” and someone came in with it the night before. I told him that’s not possible because I’ve had my wristband the whole time. He said I’m looking at the notes and it says “shared his wristband”. I told him I might have lost my circle code but they didn’t use my wristband. I told him I wouldn’t do that. I’ve been a member a long time. He told me “people do it all the time”. I said I did not do it. He said you just got a new member code two days ago and someone tried to use it the next day. So I had to have shared it. I told him I didn’t, and that’s fine, I’ll talk with the manager on Monday. It’s just I don’t like someone telling me I did something I did NOT do. I asked his name (Joshua) and asked if this was recorded. He could have said someone used your code to get in so you’ll have to talk with a manager. Instead he made me feel like a criminal and told me I shared my wristband. I asked to cancel. He sent the form (no remorse). And last night I canceled my membership with 10fitness after over 15 straight years of membership. Terrible after hours customer service. I’ll be glad to deal with the MANY other gyms in the area than to ever deal with 10fitness again.

Every gym will be a get what you give experience. Here, it's easy to give what you need in order to get what you want.

I was a member at this gym for several years and even paid their premium price. When they reopened their gym after the 2020 Covid shut down, they refused to allow me to cancel my membership over the phone regardless of the fact that I was a Covid ICU nurse at the time. They demanded that I come into the gym in person to sign for cancelation, risking the lives of their staff and other members. I will never use this gym again, as they are more concerned with money than the health and safety of individuals.

Awesome place very open and roomy!!! I love how no one’s hollering while lighting weights… It’s a Avery comfortable environment!!! For sure a judge free zone!!!

Great gym! Only thing I don't like is not being able to take a guest after hours.

I will never use another gym.* Free from the assurance of overcrowding at big commercial gyms* Knowledgeable and friendly staff who sincerely care about patrons* Community-based environment where members encourage and help one another* Clean & well-maintained* Great variety of machines, cables, weights, and racks

I had a nice professional trainer and enjoyed the clean and good atmosphere there.

The customer service was amazing the staff was friendly and professional. The facility was clean with a welcoming environment.

10/10 would recommend getting a membership here in the Jonesboro area. My favorite 10 fitness out of a couple I’ve been to throughout the state. Gym building is not new and may not have all the bells and whistles like others but they make up for it with a great set up and like others I’ve seen this gym really cares about their cleanliness and keeping their equipment organized and new!

This gym is the absolute BEST!! Staff/management make it a wonderful experience! It is a very clean and respectful place to work out. I have been a faithful member for 2 years. I highly recommend to anyone!!