Crunch Fitness - Lakewood

I could've sworn this gym is 24 hours Monday through Friday, showed up Thursday at 4 am and they were closed! Listen up management, it's not the client's fault you all don't know how to do your job and schedule people accordingly. Also, as MANAGEMENT it's YOUR job to come in and cover a shift if an employee can't make it in. The District Manager needs to get this place under control, this isn't the first time. On top of the horrible scheduling by management, one associate left an elderly man in the restroom ALL NIGHT LONG after they closed for the night. shame on you crunch!! Stop hiring kids and do your job!!!

They just want money from membership of people. They manipulate people to join and charge credit card even after canceling.

They send out fake invoices and say you owe money, even if you've only been there ONE TIME visiting and belonged to another crunch. They are calling me , emailing and texting me all day trying to trick me into giving them money..pathetic attempt for money grab.

DO NOT SIGN UP TO CRUNCH. They are sketchy and will steal your money. Years ago I cancelled MY subscription and upgraded so I could bring in guest. I ended up canceling and was still charged for years because they simply opened two accounts for me instead of upgrading me so when I cancelled my account I still had a second one active. Crunch of course does not want to take responsibility so I will be speaking with my bank to see how to get this money back. If I have to sue I will. It’s not even about the money at this point just the principle of it. My friend has had a similar experience with crunch.

It's a decent gym, but the equipment is really old and hasn't been updated in many years

I live overseas and when I come back, I need a place to work out for one month. So I signed up here, explaining the situation, and their employee said, no problem you can come back before the month ends and cancel. Which I did. Later I'm told there's a 30 day cancellation notification period and so I'd have to pay for a second month.So what the employee told me was wrong but the manager, Kasee, took no responsibility for not having trained their employee well. Or possibly he's well-trained and was trained to lie. Either scenario is ludicrous.Not to mention that they won't receive any future business when I return semi annually.Looking out beyond the next month, they lose out on my future business and they've created a lose/lose situation for both of us.

KASEE VERMA IS A HORRIBLE HUMAN BEING. An elderly man needed to use the restroom.he has a membership there but unfortunately forgot his number because he had to use the restroom so bad. She refused to let him in. What kind of person not let someone use the restroom who barely could walk to the next place. Unfortunately he was humiliated and had an accident because she refused to let him use the facilities

One of the oldest cruches in this area. Wish they was 24 hrs every night, however make sure you know the schedule, I still make the mistake and show up on days they close early. Mon_ Thursday 24 hrs only.

Always friendly.Always clean.Gets crowded so choose your workout times wisely

It's pretty cool gym and I like it