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Crunch Fitness - East Lansing, located at 2655 E Grand River Ave, East Lansing, MI, offers a diverse range of equipment and facilities. The gym is known for its attentive staff and prompt equipment maintenance. Personal trainers are highly praised for their helpfulness and expertise. However, members frequently express concerns about misleading advertising and contract issues. The gym offers a competitive membership price, but several reviewers have raised issues with billing transparency.

Some perks include punching bags, which are rarely found in similar establishments. However, problems with amenities such as a frequently broken drinking fountain and overcrowded workout areas during peak hours have been noted.

Pros:

  • Diverse range of equipment, including heavy bags.
  • Attentive staff and prompt maintenance.
  • Highly praised personal trainers.
  • Competitive membership price.
  • Clean environment.
  • Flexible opening hours.
  • Rare facilities like sauna and steam room.

Cons:

  • Frequent complaints about misleading advertising.
  • Broken drinking fountain and charged for bottled water.
  • Overcrowded during peak hours.

Location / Contact

Rating Stats

3.6

out of 5.0

4 reviews
5.0
1 reviews
4.0
2 reviews
3.0
3 reviews
2.0
0 reviews
1.0

Reviews (10)

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It's basically Planet Fitness with a few less rules and actual squat racks. Nothing more, nothing less. Well, they do have punching bags, which Planet Fitness would also see as toxic masculinity, so another plus there.Although they are proud to advertise that they are only $10/month, in order to join you have to pay $90 in fees. So basically almost a year extra for fees.Misleading advertising. As other reviewers have said, check the contract carefully. If they mislead you in one area, they probably will in others as well.A good gym is proud of what it offers and doesn't feel the need to hold you through other means. Obviously this gym does not think it is good enough on their merits alone.

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Attempted to cancel membership due to moving. Was told only a manager can cancel membership and managers are only there between 9am-5pm. Went the next day at 2pm and canceled the membership in person and a month later was charged the monthly fee anyway. Turns out the paperwork was "lost" and I need to come back in person to cancel which is a 5 hour drive.

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(Original post 7/25/23)Have signs up in locker rooms not to take photos which is commonsense… However they share locker room photos to their social media accounts. It’s a very confusing policy 🤔🤡(Update 7/29/23)New post sharing members locker room photo on IG. When called out, they first tried to justify it, then proceeded to delete all the comments when called out again… post is still up though. It’s insane that you have such a gray area policy when the policy is to prevent invasion of privacy.

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Amazing gymThe staff is always cleaning throughout the day and the broken equipment gets fixed almost immediately.The Personal Trainers there are amazing and always offer help and good advice.Much better than any gym in the area

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Came in for a special...joining for sauna and steam room really. Pleasant surprise was heavy bags.Special was waving the sign up fee. They were honoring it but in the details were next month you hit with yearly dues and full price membership with not able to bring a friend.Sorry, but ill pass.

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Before you sign up, be sure to get your own copy of the contract and read it well to understand exactly what you’re signing up for.When I first joined CF, I did so when they were offering a free month. When that month came close to an end, I decided I no longer wanted a membership there and attempted to cancel. An attempt of doing this in person (which they require) and was explicitly told that I couldn’t cancel. I was then charged for the first month, which was advertised as free. This annoyed me, but I let it go with the takeaway that nothing in life is really free. I attempt to cancel my membership after this; told that I can not cancel. Then my card gets charged for an annual fee, which everyone has to pay being a member for 45 days or more. I literally tried to cancel weeks before then, but was prevented UnTIL it got to 45 days and they charged me an annual fee for “officially” being a member for 2 weeks.Their contract and this whole process is so predatory. If you’re just looking to try a gym, this is not the gym for you. PF would be a much better option (short term and long term). Also, when I tried canceling, I asked if I could mail a notice in and was told I couldn’t; went back and read their contract… I should’ve been able to.This process was so frustrating and I was very upset when I was able to finally close my account. I remember the manager who helped me was the one who completed my sign-up. I was with a friend who also signed up, so she didn’t bother to explain the terms again to me. I wish she had because I would not have signed. Looking back, she was likely following her training and bound by her predatory contract that makes it hard for people to cancel. So, maybe I got frustrated with the wrong person. Overall, this was just a bad experience and I do not recommend. But if you try here, be sure to read.

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Has all the important equipment, though light on bikes. Drinking fountain has been down for maintenance for a few weeks, but they're providing bottled water. Great price, but very busy as are all good gyms these days.

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Amazing gym. I always lose a lot of weight whenever I workout here because the drinking fountains never work. Im usually like 5 pounds of water weight lighter by the end of my lift. I start getting the spins though and see all these squiggly lines.

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There are several pros and cons to this gym, but unfortunately, the cons outweigh the pros. Their drinking fountain is frequently broken and then they charge their members for water bottles. Besides having workout equipment, having a drinking fountain is an essential part of any gym. The least they could do is give the water bottles to their members for free. I’ve also noticed they often run out of paper towel (to wipe the machines down) and they don’t refill them. Same with in the bathroom. I also noticed the presence of ants in their tanning bed rooms. My last complaint is their class schedule. During the peak workout times (after work, around 5 pm), they’ll plan workout classes utilizing the only free/open areas in the gym. This makes the main areas even more crowded and essentially a nightmare to navigate. Good luck getting any equipment. I like this gym, but I don’t love it. There’s a lot of room for improvement.

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I am a crunch member for a couple of months, one of the worst experiences I have ever had in my entire life... the fountain in the gym doesn't work for a week. when we ask when it's going to be fixed they become rude and suggest buying water bottles from their vending machine so that they can make more money... the staff was very rude and angry...absolutely pathetic people .. not humans just money making ...

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.6-star.

This business has 10 reviews.

The address is: 2655 E Grand River Ave, East Lansing, MI 48823, United States .

The contact number is +1 517-741-0200

This service is listed under Gym .

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