ROCK Fitness Center

Great place to work out is always clean and organized it

My daughter and I love it! Great environment and staff is always friendly.

Great gym!!! And great workout environment, the team at rock is always welcoming at the front door. Thank you!

Please avoid this place at all costs !! You’re better off going to another gym. I’ve been having nothing but a bunch of bad experiences in this gym that I never had in past gyms. 3 issues. First my contract was for 1 year and then when it is about to expire supposedly it turns out it was 16 months so now because of a mistake that an employee did and never sended me a copy of my contract at the time, now I have to pay for that employees mistakes because the staff doesn’t want to be responsible. What kind of business is this ??? Secondly, unless you’re a woman you’re not allowed to use many of the equipment here like the pool, studio, spinning machines,etc. But many times half of the machines here are broken. Last but not least, due to a recent accident we had I can’t put my membership on hold even if I bring a doctors note but to cancel I need a doctors note ? Staff needs to be more professional when providing information and need to take responsibility when they commit an error, because it’s not fair that I have to pay since they were the ones wrong. As soon as my membership expires I will never spend another dollar here!

Solid gym with a great floor plan of machines and free weights. They have a variety of machines for just about every muscle group and plenty of benches to go with the free weights.My only 2 complaints:1. The dumbbells are a hot mess! It’s easy to work around this, but when 1 person refuses to read the sticker that says 50’s and they put the 20’s there, it’s just a domino effect after that. So may the odds be ever in your favor when seeking your proper dumbbells. It’s similar to a game of where’s Waldo.2. I called ahead 1 time and I spoke to a front desk clerk about my situation as far as my length in Laredo - 10 Days. Both times I was told the same thing as far as my 10 days for working out. I could use a 3 Day free trial, and then buy a 1 week/7 day pass. This was perfect for my situation!The reason why I gave them 4 stars is because they falsely stated the criteria of the 7 day/ 1 week pass. This in return made them charge my buddy for an additional week, when he still had 3 days left on his first 1 week pass. He purchased his pass on 7/27/23 which should have been good until 8/2. However, on 7/31 they said he needed to renew cause the 1 week pass is only good from Monday to Monday. < I’ve never been to a gym that does this.No matter what the truth is, the staff need to get on the same page as their management and owners, this way they can publicly advertise what’s accurate, and not change the criteria of a pass, just cause.Overall I would return again.If you do go here, just be mindful of what you are purchasing and ask the right questions as far as your weekly, monthly, or yearly membership.

The ac at the women center has to be out of order for more than 2 weeks.I thought they would have fixe the ac by now. Considering we have reached 120 degrees in laredo daily.When I called management, they said they do not know when the ac will be fixed because it is pending insurance... like how insane! For the price that they are charging us monthly, they cannot even bother to fix the ac.If I wanted to work out in an oven, I'd have signed up for crossfit.

Way too pricey and the machines are always broken. Where's the yearly maintenance fee going?!If we're going to be paying so much money at least have the machines work!!! The staff is great by the way!! They're always helpful and always smiling. But those broken machines and that 40.00+ monthly fee is a deal breaker!

Decent gym, but absolutely horrible staff. Specifically a lady named Diana, who is incompetent and rude. The way she treated me and my friends was completely and utterly disgusting.

The staff is friendly,the gym is always clean and i like that they have a place to make their shakes. The machines are great,nothing too old and a few new ones as well. There's cleaning stations close by the areas so you can wipe down your machine when done. Music and TV's are always playing,never on pause or stuck.

This gym has it all. Weights, cardio equipment, clean facilities, large aerobic movement room with lots of mirrors, cycling. A huge plus is that it has its own juice bar for protein shakes and healthy juice drinks. Any NPC member with a valid membership can come to gym for free to workout if you’re in town.