Crunch Fitness - Long Beach

It's small, dark, and without any windows, missing a few pieces of equipment. But that's not the worst part, it's is the way the manager handles business. Good luck trying to cancel and find good customer service. I rather skip this place and go to a more serious business.

Had no bad experiences with this gym until I cancelled my membership. Then it went to hell.I called requesting that they cancel my membership. The manager asked me to send them an email with the details of this request and I complied. He never responded and a month later they continued to bill me. I had to get the payment reversed by my credit card company. I did not sign a contract and was on a month to month membership. They are simply ignoring my emails and they continue to have their billing department call me.This is just representative of shady business practices. I’d encourage you to join Gold’s or another gym instead to avoid the headache when you eventually need to cancel

I just started coming here. There seems to be a lot of people throughout the day. They don't enforce masks so some people might take take that as a positive and others won't. I work for a company that does COVID testing so, to me, that's a negative. It's in a small shopping center so parking is a little tight. I did my free "kick off" session, and while the trainer seemed like he could possibly be knowledgeable and he seemed like he might care about me safety, I'm not too sure. There was no actual body assessment done, he didn't actually ask me what my fitness goals are. He was listening but also constantly checking his phone so maybe he wasn't. I'll have my first training session tomorrow, so if it's better I'll edit this review. The gym itself has a lot of machines to chose from. It's a bit crammed together and everything seems a bit scattered. If you want to go in and get your workout in, then that's cool, just don't expect some state of the art experience. I'll probably keep coming bc it's closest to home, but I'll probably check out some other locations.

Facility's great, front desk staff is on point. Only issue im having is a personal issue. Theres a particular (short male with glasses) cleaning employee that makes it a point to follow me around including into the restroom on multiple occasions, make it appear as though hes cleaning, all while constantly walking directly in front of me to throw gazes & looks. Makes for a very uncomfortable time.

This pay place is so basic and they scam you using your membership if you cancel over the phone they will not cancel your membership but instead send your future payments to collections without notifying you at all. Yes they make it sound good when you’re trying to get a membership with them but when you’re actually there utilize your membership pass you will notice that the other gyms are way better. No they do not have all of the equipment there I am currently starting a legal case with them for not notifying me that I had a payment due after the fact that I canceled my membership over the phone. I canceled my membership twice in the same month and till today they are charging me for months I did not and should not have a membership. They don’t work with trying to fix most problems until you start a legal case with them therefore I would never send anyone here ever.

New but small facility. Avoid peak workout times since it's very limited on machines.Boy how are 4 of the 6 stair machines constantly going to be broken... If it not the benches broken and unable to be adjusted it's another limited machine :(

I have no problem with the gym great workout machines staff is friendly so far nothing bad I come here around 12:50 in the morning but my last workout my car got stolen in this parking lot , after my work out my car was missing so be aware the area might look nice that dose not mean a thing. I'm highly up set but what can I do. So if your using this parking and going to the gym at night/early morning keep on the look out lock your doors and lock your wheels. Smh