Planet Fitness at 1890 Ximeno Ave, Long Beach, CA 90815 offers a budget-friendly membership and is open 24 hours a day. Many members appreciate the variety of equipment available, the clean environment, and the respectful atmosphere. The staff consistently receives praise for their friendliness and helpfulness, which contributes to a non-intimidating workout experience. However, the gym can get crowded during peak hours, leading to waits for popular machines.
Some members have had issues with cleanliness in the showers and locker rooms. Additionally, hidden fees and promotional charges have caused frustration among patrons. Despite these concerns, the overall affordability and convenience make this location a popular choice for many.
Pros:
- Affordable membership options
- Open 24 hours a day
- Friendly and helpful staff
- Clean facilities
- Variety of equipment
- Judgement-free zone
- Great Black Card amenities
- Convenient location with ample parking
- Professional personal trainers available
Cons:
- Can get crowded during peak hours
- Showers and locker rooms sometimes unclean
- Hidden fees and promotional charges
Location / Contact
- Address: 1890 Ximeno Ave, Long Beach, CA 90815, United States
- Phone:+1 657-341-2600
- Website:planetfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.6-star.
This business has 110 reviews.
The address is: 1890 Ximeno Ave, Long Beach, CA 90815, United States .
The contact number is +1 657-341-2600
This service is listed under Gym .
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Paige Cates
1 year ago
I’ve been going to this planet fitness for about 3 months now. The locker room and entire gym is always clean. For the price and the atmosphere I couldn’t ask for a better place to workout. Staff is always friendly and it’s never too busy in the mornings when I go.
Marcos Torres
1 year ago
Great gym, Everything from work out machines to lockers and showers are kept up really clean..Customer service is excellent Highly recommend 👍 …
Gianna Youngblood
2 years ago
The associates that work there are very nice they remember your name the place is clean there's always available machines! I am really enjoying working out at Planet Fitness and you can't beat the price per month!
Alma Esparza
2 years ago
I love Planet Fitness! I love that everyone is focusing on themselves(for once) and there is no judgement! I don’t feel embarrassed to work out to the fullest and I love to see people giving it their all. I begged my husband to join me and stop going to 24hr fitness; he finally did and loves it! He will be joining me from now on and it saves us on memberships costs, since he can just come with me as my guest. If you want to work out but don’t want to spend an arm and a leg, Come here!
Peaceful Diamond
2 years ago
The only reason I am giving a five star is because of Jasmine! I was very excited to enter the gym until the lady with short hair and bangs was unapologetically and possibly unintentionally rude, not acknowledging my concern about a customer service issue. My grandma had just passed away and I was very much looking forward to reinstate my membership. After speaking with Jasmine I decided not cancel my membership, she showed genuine concern.Following our conversation I spoke with the assistant manager Juan and he was kind but in a sense doing what all managers do giving the customer the pickle. Which I understand and is rightfully important but what I truly needed and what is right is for all managers to generally care for the customer not just try to shoo them away with a water or a drink. I truly was appreciative of Jasmine's customer service because of her I still have my membership and Juan being exceptional in quickly addressing my concern I continued my service.
Evelyn Le Master
2 years ago
This place is nice and clean. The staff has been really friendly. Most people just keep to themselves and it doesn't have that meat market vibe.The only thing that I wish was different is their TV channels that they got on. They lack TBS and got Fox news, CNN, and fox business taking up half of the Tvs in the entire gym. I am not into watching all that drama when I'm trying to unwind from my day. They also got travel which has the same lame ghost show on.No ESPN or local channels for sports.Because of the poor selection of entertainment to choose from, I always got to put something on my phone and drain my battery.
Jessica Leyva
2 years ago
I'd be weary about their crowd meter as it said low but I went and the gym was quite packed. Also wasn't sure about the masks guideline but it seemed to be whichever you'd prefer 🤔. Good sized gym and lots of machines. Pretty clean. Guy at front desk was a little awkward trying to listen to something two other associates were handling while I was trying to ask him questions since it was our first time there.
ReyRey
2 years ago
I visited from out of state, staff was friendly and helpful. The property is nice but it was kind of a hassle to check in to use the tanning rooms, plus the screens display your name and member number which infringes on my privacy if someone is behind me (i.e. stalkers & creepers) Once in the room the stand-up bed had not been cleaned at all, there was body & hand marks all inside the unit which is very gross to me (in a pandemic), I had to wipe it down myself before and wiped it down again after, which is what people are supposed to do to be courteous to the next user. The employees claim they do wipe the units down after every use but I stood and watched and nobody went in to clean after me. I would visit again but if my experience is the same, can't say whether I would go back. Employees need to be more proactive with making sure guests, wipe down equipment after use, or do it themselves.
cheeriomartinez
2 years ago
Although we can get a little bit crowded especially right now because of the corona the facility is well kept. They seem to always have paper towels and spray ready. It makes me feel comfortable working out here. The staff is pretty friendly too, I haven't needed to ask for their help but they always greet me with a smile at least.
Mady
2 years ago
The staff are friendly. Place is clean. Everyone is minding their business. I had relocated from another state and come to find out I couldn’t change my location because it did not exceed to the 90 days. So I had upgraded to black card just so I use the gym and to avoid starting the process over and having to pay the fees.