Crunch Fitness - Eagle, located at Rocky Mountain Business Park, offers a range of fitness services including personal training and a lap pool. Some members appreciate their attentive staff, especially standout trainers like Nathan, Mike, and Isaac, who provide tailored and encouraging workouts. However, cleanliness issues and management-related concerns have been noted, impacting the overall experience for some.

The gym's flexible hours, from 4:30 AM to 11 PM on weekdays, and somewhat limited weekend hours cater to various schedules. Despite helpful staff and good training experiences, improvement in facility maintenance and management practices is necessary for a more consistent and satisfactory experience.

Pros:

  • Helpful personal trainers
  • Friendly staff, especially Nathan
  • Good location at Rocky Mountain Business Park
  • Wide range of workout options
  • Tailored personal training sessions
  • Flexible weekday hours
  • Varied training programs for different fitness levels
  • Lap pool is clean and tidy

Cons:

  • Restrooms and locker rooms need better cleaning
  • Management issues with refunds and communication
  • Crowded during peak hours

Location / Contact

Rating Stats

3.5

out of 5.0

3 reviews
5.0
2 reviews
4.0
1 reviews
3.0
4 reviews
2.0
0 reviews
1.0

Reviews (10)

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I have been attending this gym since it was built after two prior owners it was purchased by Crunch. Larger chain and have seen the management and up keep continue downward toward the toilet. Speaking of toilets was there today midday Saturday. Men’s restroom filthy with the garbage can overflowing. Three management people in the office when arrived. Are they above emptying the garbage cans? Also love having tv on when on machines. On more than one occasion they are not in and have asked for them to be turned in. They was the case today and I asked for them to be turned on only to be told they cannot find the remotes???? Are you kiddin me? Often broken equipment takes a long time to get repaired. My wife and I are looking at planet fitness they are consistently clean in every way and many nice flat screens with many viewing options and they are all always on. Gee what a concept.

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I would like to take this time to give a Shoutout to, Nathan, who works the front desk at, Crunch Fitness!He is always available to help by answering questions, setting the Hydro-Chair, and assisting with towels!Although he is constantly busy, he always takes his time to assist me. He does this with an exceptional attitude!Thank you, Crunch Fitness for hiring Outstanding Staff Members like Nathan!Nathan is always professional and personable which is a delicate balance to maintain!Sincerely,Deanne StJames/Hoff✨😊✨

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I have reached out to this facility countless times over the past two years trying to receive refund for multiple months of membership that were charged after my membership was cancelled after switching gyms. It got so bad that I had to start recording phone calls with the management, to make a case against the charges through my card provider.Word of advice, if you have to sign up here, do it prepaid or with a new credit card that you can cancel after you are done with your membership because in my experience the management here have no problem lying to you, and will often promise resolution by a future date months in advance hoping you will forget.I know gyms are known for pulling this kind of stuff but this is by far the greasiest gym and management team I have ever had the misfortune of dealing with.I imagine that the management team will reply to this review saying that refund will be issued "soon", but regardless, I have not received the first refund they promised on a recorded phone call two years ago. I would recommend staying far away from this place.

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Clean, comfortable environment. It's definitely a place for "high school students," well, at least this Saturday morning.

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the facility isn't what you need it to be. the people crowd the gym and make it uncomfortable your better off making your own garage gym. the staff is Amazing!!on the other hand you have to give it to them, but the facility itself isn't what you want.

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I joined Crunch because it is close to my house and I was looking for a personal trainer. I have been paired with Mike M. and I am happy with my results so far. I am stronger and have more stamina than when I first started. Mike ensures that I do not overextend myself in regards to when I feel any pain in my knees and he offers alternative exercises instead.

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Are you looking for a personal trainer? Ask for Isaac at Crunch Fitness- Eagle location. I am a 60+ y/o, very overweight female. My first session with Isaac was Dec. 31, 2022. I got winded just walking across the gym floor. During our April 12, 2023 session I pushed 60 lbs of weights on the sled across the gym without stopping, flipped a tractor tire 8 times total and did 4 sets of double arm rope slams. Isaac will give you great and varied workouts that take your abilities and limitations into account, yet encourage you to work beyond your comfort level to gain strength and endurance. He trains folks of all ages and fitness levels, but I highly recommend him for older women. Give Isaac a try. You'll be glad you did.

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The 5 stars is for the trainer Madi. She has attention to detail, asks questions, listens, and customizes the workout to you. She tries new things while including you in the decision. She is always professional and happy.

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Pool area is kept tidy and clean. Lap pool is first come first served. I do not know about weight rooms.Now for the disgusting part. There has been algae growing on the floor for two months in shower room. It’s obvious they don’t dump out the water if….they actually do mop, which I highly doubt. The mop marks haven’t ever changed on the floor. There is soap scum on the walls that hasn’t been clean in months as well. Don’t take my word for it, pictures belowThe place is a lawsuit waiting to happen in the shower area and there is literally no care for hygiene in the locker rooms.

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We were lied to by the sales person/manager Josh to get us to sign up. He told us we could transfer personal training sessions to a different location, we tried and that failed, we reached back out multiple times to talk to Josh on the phone and each time he said he would do it, but nothing happened. Ultimately, we are changing gyms, because this place is also filthy and all of the equipment is old and rundown. This is all just my personal opinion. I would steer clear and hit up an Axiom (they are super clean) or another gym in the area.

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Frequently Asked Questions

Except the peak hours, this place remains quite free or moderately crowded.

This business has a rating of 3.5-star.

This business has 10 reviews.

The address is: 875 E Plaza Dr, Eagle, ID 83616 .

The contact number is (208) 938-8410

This service is listed under Gym .

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