Laguna Niguel Family YMCA

Awesome place with great equipment and a fantastic staff

Very nice, clean gym with lots of opportunities for activities. But their app structure is confusing. Two apps, one local and the other apparently national exc. that it's not completely? and no schedule in the app?

Whenever I'm in the area I try and go to this pool. It's so beautand clean!

Highly recommend this location. Friendly staff, ultra clean, machines are well maintained, plenty of parking and great location. Been a member since early 2022 No complaints!

Highly recommended place, really niice staff. I walked in on 7/15/22, with quite a few random questions and this two gentlemen; Kasra and Skip were super nice and patient with me. Thank you guys!

It's the YMCA, so you kind of know what to expect. There's so much to do here between the programs that they offer to individuals and families and the exercise & fitness programs. They also offer Adventure Guides, which is a wonderful way for dads to bond with their kids.

I joined the YMCA six years ago and got my wife to join also. We both enjoy working out there and find the staff to be very helpful and courteous. The YMCA staff has done a commendable job adapting to the ever-changing protocols issued by the state this year regarding covid protection.

The Laguna Niguel YMCA is literally our favorite place. We were members about a year ago, for about a year and absolutely loved it. Life happened and we had to take a break , but we recently signed up again and we seriously couldn't be happier. Everyone there rocks, lots of new gym equipment, fun classes, not overly packed and filled with great people.

I love this gym! The staff is super friendly, the weight room is huge and there's a ton of equipment.The staff in the kid zone are great. My oldest had a hard time at first and the staff made her comfortable and now she loves going there.

This place has become a joke. I expressed some of my displeasure with the boss Jen who did not have much interest in solving the problems, but rather telling me that I should look elsewhere if I cannot handle the fact that I am not getting what I pay for. Customer complaints and feedback fall on deaf ears and nothing gets resolved with any efficiency or timeliness. It took over two years to get the floor in the weight room redone and now they allowed the roof to leak so long that several tiles came down during the last storm. The basketball court, which is almost NEVER open to members, is one step above unplayable condition due to the lack of upkeep and tremendous amount of dirt, dust and other debris on it. Bottom line is that if you do not have a family with children participating in activities here this is not a place for you. Staff and attitudes like what I have encountered are the reason why the YMCA is going downhill quick.3/19 update- After my above post was read I was promptly contacted by management (Jen) who encouraged me to modify this post. I made it clear that if the needed changes took place I was would do so. Once Jen and Bill realized that they actually had to do their job(s) they opted to terminate my membership rather then dealing with the ongoing negligence of customer service and the facility. Moral of this story is pretty simple and that is if you do not have a family stay away from this place. LA Fitness is less then half the monthly membership charge with longer hours and employees who value the customers. Only took me one workout over there to figure that out.