Blink Fitness on White Plains Rd in Bronx, NY offers a convenient and welcoming environment for fitness enthusiasts. The gym features a variety of cardio and strength training equipment, with staff praised for their friendliness and helpfulness. Members find the facility clean and well-maintained, although it can get crowded during peak hours. Despite positive feedback, some users have reported issues with broken equipment, limited locker space, and poor customer service regarding membership cancellation.
Overall, Blink Fitness provides a satisfactory workout experience for those seeking a neighborhood gym, though it may require improvements in equipment availability and customer service management.
Pros:
- Convenient location
- Friendly and helpful staff
- Clean and spacious environment
- Variety of equipment available
- Good atmosphere with respectful members
- Early opening hours
- Safe with effective cleaning protocols
- Affordable membership
- Responsive staff
- Plenty of sanitizing stations
Cons:
- Can get crowded during peak hours
- Issues with broken or missing equipment
- Problems with membership cancellation and customer service
Location / Contact
- Address: 3580 White Plains Rd, Bronx, NY 10467, United States
- Phone:+1 347-482-2825
- Website:locations.blinkfitness.com
Rating Stats
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 4.3-star.
This business has 110 reviews.
The address is: 3580 White Plains Rd, Bronx, NY 10467, United States .
The contact number is +1 347-482-2825
This service is listed under Gym .
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Lauren Bradley
2 years ago
The facility is very large with several different workout equipment. The trainer Jordan I had was very nice and helpful and the staff are very friendly.
nita hime
2 years ago
My home gym. I go in the mornings 6-9am and it’s always clean and roomy. Staff is always nice and attentive when I’ve needed help.
Michael Ferguson
2 years ago
Over all the ppl are friendly and must of the staff is great and helpful. There are 1 or 2 punk kids that forget they can get punched in the mouth for speaking recklessly. Lol
Jennifer Mercado
2 years ago
If you want quality equipment please do not go to blink fitness the company is a rip off the customer service is disgusting attitude and all the guy Valentino is rude He didn’t want to provide me with information so that I could cancel my membership and called me ma first off I’m a customer I’m not your girl or ur mother to be calling me ma do not waste your time with trying g to join blink fitness blink has lost a customer for good
Cordell Baxter
2 years ago
Positive experience so far. Staff keep the place clean and it's not elbow to elbow packed. They don't enforce masks as they should though.
Alex Cicconie
2 years ago
Barely used the gym. When my card lost and they could not bill me I decided to cancel the membership. They wanted me to pay for the months that they couldn’t bill me even though I didn’t use the gym at that time. I was expecting a courtesy and would have rejoined once it for warmer. Now I’ll never join back.
Romello Williams
2 years ago
The staff at this location is uninformed on the cancellation policy & rude so I joined back in aug of last year with the understanding that when the vax mandate was to go in effect I would have the option to freeze my account or cancel well I didnt get a option so fast forward I recieved a email that the vax mandate would be lifted and all accounts would be unfroze I called up to inquire about cancelling my account in may prior to the deadline date to unfreeze the accounts and I was told over the phone that my account would be cancelled and I had nothing to worry about going forward never being told I had to come in to filled out a cancellation form then when I check my statement I notice I was charged for june & july so I called up to address the issue and was greeted by an unprofessional & rude woman over the phone that challenged me in a hostile manner to come to the location and address the problem I proceeded to make my way there when I got there they said she was doin interviews and another gentlemen came and assisted me he said he couldnt refund me my money even tho I have not been in that gym in over 10 months so he proceeded to cancel the account and said "I had nothing to worry about and no more money would taken from my account and I still had 45 days to use the gym" which I had no interest in doin which is why I tried to cancel in the first place but now I check my statement from aug and I have a $15 dollar charge from blink at this point I am frustrated and feel violated also this proves my initial issue where I was giving false information over the phone that my account would be cancelled and I would have nothing to worry about once again im in the same situation. This staff needs training on blinks policies and learn how to give proper information & instructions to the guest when needed I would like a refund of all my money that was stolen from me due to the lack of knowledge from your staffThanks
Karla
2 years ago
In the past month there has been a lack of wipes, no paper towels and liquid to clean the machines. I have already expressed my concern with the manager. We are still in a pandemic plus it’s just straight up unsanitary. This is unacceptable.
Rafael Miranda
2 years ago
It's a pretty small gym, but had everything I needed and the staff was pretty nice and chill. Had a great workout. I also saw they no longer use Sani-wipes, they use cloths and a spray for customers to clean equipment before and after use. Masks are optional.
Jazlyn Aleah
2 years ago
Honestly I don’t know what happened to this location. I’ve been a member since 2016. The new staff they hired after quarantine is horrible. They don’t want to be there and they rush you out before it’s 11pm. Even cut the music off at 10:30 pm. They mop the floors while you are working out and honestly it’s so sad how people behave when they don’t want to be at work. Like I get it. You hate the night shift but to begin cleaning before people leave is insensitive. The steps are mopped before 10:30pm just because they want to get their job done early and leave. Like stay your full shift and clean up when people leave. Why are you mopping floors when people are still in ? The steps at that. They also cut the lights off at 10:57 telling people they’re closed and to get out. I was in the middle of changing in the locker room when that happened. Where did yall find These employees???? The previous employees were so nice and supportive and always provided guidance and motivation. These people here now are only here for the paycheck.