GOLD'S GYM

This gym is poorly ran, the management shouldn’t be in manager roles. Lauren, is condescending and thinks she’s better than everyone. They can’t keep staff because they lie and blame everything on staff instead of taking blame. When they get a terrible review or constructive criticism they look to blame others. The sales are done and it’s no wonder, look at the management and the head of the snake. If the gym isn’t running well, sales are low, that’s a reflection on management first and foremost. Hopefully they decide to eventually hire people who care about the staff and members, until then they will keep going downhill.

This gym used to be great when it opened, but it has declined drastically. Equipment that is supposed to stay serviced will be down for weeks at a time. The management doesn’t seem to care about it’s customers time either. For people that …

I have had my gold's membership for at least 3 years prob more. I had the member fee automatically drafted from my account never missed. I had not used my membership for quite sometime and inquired about cancelling. They told me there was no one there that could do it that I needed to call back. I called back a few times with no answers. Then I thought, I'll just keep it and start using it. My account the bill was drafting from was compromised and they did not get one bi-weekly payment. You would think having a member that long with no missed payments, they would at least give a courtesy call but no they just sent it straight to collections. Called a few times to talk about it with Gold's I was unable to get through to anyone. All the while they forwarded 2 more payments to collections. I did not have a contract and was unsuccessful trying to cancel previously. The least they could have done was call me to let me know they couldn't get my payment and I would have just paid it or prob cancelled at that time. I will never get another membership will a big gym. They do not treat their members respectfully.

Gym is nice enough, housekeeping of locker rooms could be better. Equipment stays damaged for a long time. Biggest problem with this gym is that it used to be 24/7, and the night shift crew would not unlock the doors at 3:00/4:00 AM. Now …

The gym equipment is falling apart, its always overcrowded, and to cancel you have to go in during the week to talk to a manager or mail then a letter via certified mail. And even then, canceling is a 30 day process so they still bill you …

I really enjoy the zumba classes here and I've heard good things about the other classes. However, they don't offer class by class payment (a standard at most gyms). I have a lot of friends who would love to go, but can't because it isn't …

I’ll share on here since they immediately took away their Facebook reviews after I posted it on there.Gold’s used to be a relaxed gym. They are now turning it into an uptight …

Well, I expected much more from this company, let’s started from no any types of towel hooks in the showers, no at all! Is it so expensive, I’ll buy it for you guys! Very dirty, everywhere, even sanitation sprays need to be clean, air …

They charged us a gym remodeling fee back in July and I can not tell you where they spent the money. I heard they bought some new spinning bikes but this isn’t planet fitness, we expected upgrades to the equipment on the floor. …

This gym has all opportunity to be one of the best in the area but this gym is very neglect.The dumbbells are without any doubt the most important equipment in any gym like every other gym equipment. This gym management doesn't maintain gym equipment besides that gym is dirty no hand soap and paper towels in the toilets look like gym management and gym owners just don't care they just like to collect maintenance fee from members. I truly hope this review get to gym owners attention and they improve gym condition.