Retro Fitness in Jersey City offers a convenient location at Hudson Mall with ample parking and a wide array of workout equipment. The gym stays less crowded in the mornings and boasts dedicated staff members like Chris, who makes the best shakes. Its amenities include large locker rooms, boxing bags, and comprehensive machinery for all fitness needs.
However, some concerns revolve around maintenance issues and cleanliness. High school students often crowd the place after school hours, and the cancellation process is notoriously difficult. Additionally, there have been reports of poor customer service and improper billing practices, leading to constant overcharges.
Pros:
- Convenient location
- Ample parking
- Wide range of workout equipment
- Morning hours are less crowded
- Dedicated staff members
- Large locker rooms
- Boxing bags available
- Professional and friendly staff
- Clean environment
Cons:
- Maintenance issues
- Difficult cancellation process
- Crowded after school hours
Location / Contact
- Address: 701 Rt 440, Jersey City, NJ 07304, United States
- Phone:+1 201-632-3860
- Email:[email protected]
- Website:retrofitness.com
Rating Stats
Reviews (22)
Frequently Asked Questions
Except the peak hours, this place remains quite free or moderately crowded.
This business has a rating of 3.1-star.
This business has 22 reviews.
The address is: 701 Rt 440, Jersey City, NJ 07304, United States .
The contact number is +1 201-632-3860
This service is listed under Gym .
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Adeel Khan
10 months ago
Retro fitness should change their name to Scam fitness. Its been 7 months i am trying to cancel my membership but they keep on adding monthly payment. I went to the gym thrice but they dont cancel membership. And now they have added this as a debt to my credit report.I will also complain this to Better business beurre ang teach them a lesson. Never ever go to this gym.
Charles E. Wright, Jr.
10 months ago
Good place and location. Good equipment and not crowded in the am
Donna Marie
1 year ago
Retro is a convenience location and lots of parking. Staff is professional & friendly. Gym has latest & lots of equipment & maintenance performed when necessary. Entire Gym is clean (bathrooms, classrooms, weights, equipment areas etc!
Claudia Quintero
1 year ago
Terrible terrible!!!!!For 3 months trying to cancel my membership and no one would do anything until now it's terrible.
James Barry
1 year ago
Would stay away from this place. Scammed the entire Hoboken club when were auto transferred. Not that they care about a low rating, but I encourage anyone who has a bad experience to leave a 1 star review. The owner is void of class and it will come around to them in the long run.
San Arty
1 year ago
Good gym, Workout equipment is fine, people and staff is also nice. Only problem is cancellation process sucks. I gave them the letter to cancel long back, I was not able to access my account from the app so I thought they cancelled it but I am still seeing the charge on my bank account. If you cancelled it, please check your bank for at least a couple of months and act immediately to prevent further deductions.
Shaun Angeles
1 year ago
i cancelled my membership May 25 this year and yesterday my dad received an email of a charge from retro fitness, i am wondering what exactly that charge was for and what is to be done to stop said charges even tho my membership is ended
M. Hadi Soussi
1 year ago
I like the gym, but there are a lot equipments need to be fixed, such as the treadmills, punching bag, mirrors, shower rooms...If they can renovate at least part of the gym it would great since it has a perfect location and quite big space.
Akrami Ahmed
1 year ago
Honestly I been going to this gym since 2013 and I have never met a more dedicated and devoted employee like Chris at the front desk he’s great! Makes the best shakes !
Timothy C
1 year ago
Place is dirty and they charge a maintenance fee but the gym still looks the way it is. Gym near me so i go cuz gym is life. "Goooo Retro!"Update 03/04/2023- that front door busted and you either gotta spartan crawl or hurdle over the counter