iLoveKickboxing - Virginia Beach, VA

I started Kickboxing with the Virginia Beach team & it has been the best experience ever. Moving here I did not think I would adjust so well but ever since I’ve became a member of ILoveKickboxing I’ve been motivated and happy! I couldn’t have done it without the help of the team at Virginia Beach! :)

HORRIBLE COMMUNICATION WHEN TRYING TO CANCEL!! I have been trying to cancel for a month now and everything has to be done via email. In my original email I stated I wanted my service cancelled and understood the cancellation fee. It took them Over a week to respond!! They came back with this long email.By this time, I thought everything was good. Now, they just charged me for another month. I went back to read the email they sent and it stated I needed to confirm that I wanted to cancel by March 16th or I would be charged another month.Why in the world would I need to confirm AGAIN what I ALREADY CONFIRMED in my original email and told you I understood the cancellation fee??!!You can’t call to speak to anyone or go to the location. Filing a BBB report now! This is insane!!

BUYER BEWARE!! - Do yourself a favor and walk away. Or try somewhere else.I have been a member here for four or five months. Initially loved it. I am trying to cancel due to a medical reason (as my contract says). I have sent a doctors note and their specific medical form and half the time they don’t respond to emails and the other times they take a week to respond. Still waiting for my account to be canceled. I paid for the entire last month and couldn’t go at all. They also said (over the phone) I would be able to get a credit for this month if I froze my account and came back in a few months which is what I initially tried to do... then over e-mail said they don’t do that and I’m out my money. After tirelessly trying to communicate with them I do not want to come back and am very frustrated. Try it if you want but you’ve been warned if you try and pause or cancel a membership. It’s also very expensive... $125-$150 a month. So now I’m getting charged and unable to use it. Terrible business ethics.In addition, I signed up for a “free 6week challenge” which got me started going there. They put me in a Facebook group and that was the end of it. You still pay the monthly fee... Not sure how that’s a 6 week challenge but at this point... whatever.

I loved the workouts! I did not love the poor customer service I received during cancellation. I sustained an injury and followed the procedure they require for cancellation. It took weeks to get even a response to numerous emails and they refused to give a direct answer and lost paperwork. I do not believe this company sees clients as anything more than $$$ and will do everything in their power to keep charging you. I would not recommend this establishment. You would be better off spending your money at a gym that abides by their own terms and conditions. Good luck on your weight loss journey!

I just finished my 6 week challenge!!!! I lost 26.2 pounds and couldn’t be happier. The instructors were AMAZING!! This was one of the best decisions I have made in quite a while. Classes are hard, but fun and after they are finished I can tell how hard I worked and it feels amazing!!! The facility is phenomenal and I cannot wait to continue taking more classes!

Hello, so I started at ILKB a few months ago , and I do love it. The instructors make a point to keep you reliable to your fitness goals. One fitness instructor stands out and that’s Eric. He will push you like crazy, and he will not let you fall short of your work out. If you can handle the heat then this is the place to be.

Hello all! My name is Angie. I came on as a 6 week challenger. A program for 6 weeks, where you try to lose 25 lbs (or a % of body fat depending on your weight). I am proud to say I have lost 27.4 lbs and -8.0% body fat! I could not have done it without everyone at the gyms awesome support. I recommend anyone to try it! It's super fun!

I'm 40 years old with 2 kids, my youngest is 6 months old. My fitness level and weight was the worst it's ever been. 5 months ago I walked into ILKB and it's been a game changer. They helped me build better habits and the classes never get old. I've lost 29 pounds and 6 inches off my waist. My cardio and strength get better every week, and the instructors are amazing!

Be very careful with promotions with this company! You must follow the fine print and even then, you will need to be pushy about getting your money back. Very high pressure sales techniques. If their promo sounds too good to be true, it usually is and this is no exception. Workouts aren’t bad, but for what you pay, you better like repetitive workouts. Trainers aren’t bad but generally they are more concerned about socializing than getting a quality workout in. If that’s your jam, check them out but pay attention to your wallet! Don’t have buyers remorse because they will try and lock you in ASAP.

ILKB - Virginia Beach has jumpstarted my weight loss and healthier lifestyle journey. I completed the 6 week challenge and won! My eating habits have changed, my core is stronger, and I am much more flexible from when I started. The instructors were very motivating and helpful!